Reliant Roofing, Solar, & Hurricane Shutters
Belfort, Jacksonville, FL

Reliant Roofing, Solar, & Hurricane Shutters Reviews

4.9 stars based on 411 reviews

Featured Comments:

• S

  Stan R

  5.0

  We spoke to a few roofing companies about the storm damage done to our roof. I’m very happy we selected Reliant roofing, they did an amazing job from start to finish. They handled everything with our Insurance company making that process very simple. Compared to other companies I have seen in our neighborhood I have never seen any take the measures of Reliant, such as providing their crew with a portable toilet, and pressure washing our driveway after the work was finished. Then today we received a thank you gift, a nice gesture showing Customer Service truly isn’t dead this day and age, it is alive and well at Reliant!

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  Response from the owner

  Thank you, Stan! We're happy to hear you had a good experience with our team!

• P

  Patrick Kennedy

  5.0

  ***Final Update*** We've had several big rains and no leaks. Super happy with the final result. I am impressed with the conviction in which they stand behind their work. I did not have the intention of raising this to a 5 star review. The level of work that was done changed my mind. ***Update*** They contacted me about my experience. They were very empathetic and shared my concerns with the quality of the work done previously. They came out to, hopefully, make one final repair. I was very impressed with the quality of this last repair. They even repaired a corner of the pitched roof that was outside the original scope of work. I was pleasantly surprised to find that the extra preventative measure was taken. They made it easy and there was no negotiation. They wanted to make it right and I believe they did. I can appreciate a company that stands by their work. I am hesitant to go to 5 stars yet, but once I feel confident in the repairs made (after a few good Florida rains) I will definitely re-evaluate. ****************** We had several bids on our flat roof. I had 2 roofers back out due to adding the Poly-ISO to get a slight pitch in my roof. These guys were the only ones that didn't want to remove the skylights and would guarantee them. I have had the roof almost a year now, and it's very frustrating. I pointed out the puddling the week after the roof was finished and was told it's normal. The system only gives me a 1/4" pitch, but I didn't expect the puddles to the extent I found. We've had to have 6 repairs to date, all in the same spot. The repairs are worse with every visit. You can see in the pics, they're just laying down more and more material. Now they're just going up the flashing. I haven't even started on my ceiling repairs yet because it leaks again every few months. They are prompt to come out for every call, usually without warning. I am just not sure when the leaks will actually be repaired and I can move on with renovations inside. For flat roofs, you might want to go another route.

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  Response from the owner

  Thank you, Patrick! We appreciate your feedback!

• C

  Candise Rice

  5.0

  Hands down this company is very knowledgeable, professional, thorough, cost competitive, and reliable. The day of my estimate Johnathan took the time to discuss and address my concerns. The production process from start to finish was exactly what I was promised and was expecting. The crew that arrived at my home were very respectful and considerate. My roof was replaced in 2days and the area fully cleaned afterwards. To the whole Reliant Roofing staff…..thank you for an awesome customer service experience. Will definitely refer this company to anyone!

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  Response from the owner

  Thank you, Candise! We really appreciate your business and feedback!

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