Big Fish Roofing
Southpoint, Jacksonville, FL

Big Fish Roofing Reviews

4.1 stars based on 30 reviews

Featured Comments:

• D

  Dennis Luettich

  5.0

  Priced right, prompt, courteous, and professional. I could not ask for a better experience from a roofer. I always recommend them to my friends. Scott and Steve are top-notch!!!

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  Matt Williams

  2.0

  Can't speak to the quality of their work because it never got that far. I called on 12/27/2021 for an estimate. I was told somebody would be out that week to look at my roof and that they would email me the estimate. Nobody ever showed up and they never emailed me anything. I called back on 1/10/2022 and informed them that I hadn't received any estimate, so they said they'd reach out to the person who does the estimates to see if he forgot to email me my estimate. They stated they would call me back after doing so, but never called back. I called again today (1/11/2022) and said I was still waiting on my estimate and a call back, so they said they'd reach out to someone regarding the matter and have them call me back. Over 2 hours later, after not receiving a call back, I was finally emailed an estimate by Steve (While I question how an estimate was put together without coming to my home in person, I appreciate that an estimate was sent to me this time). I informed him that I would be pursuing alternative options for my roofing needs, and he politely informed me of the cause of the delays and apologized for the issues. Responsiveness leaves a lot to be desired, and the office staff seem to just not be very capable of consideration for potential clients. That being said, Steve addressed the matter politely and his willingness to apologize was appreciated. I'd recommend reaching out to Steve directly if you need service.

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  Terez Colvin

  5.0

  Big Fish Roofing is a great company, they did a fantastic job, professional, punctual and went above and beyond for my new roof and venting! I highly recommend and I have sent many referrals, with all having the same exceptional experience. The crew were professional and both owners were onsite for the job, it was a pleasure.

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