Universal Builders of America
Westdale, Westerville, OH

Universal Builders of America Reviews

4.5 stars based on 133 reviews

Featured Comments:

• R

  Richard Nawotka

  4.0

  While I must say that I wish that the original work didn't need follow up, the response and the follow up work was very satisfactory. One big positive was communication. Whether it was to the office or my contact person, I always got a quick response. I feel like those people were working hard to make sure this company did not have any dissatisfied customers. If they could instill that mindset in all their installers, they'd have a ten star company, but I understand that they have too many crews for that to be feasible. Bottom line is that I don't expect every job to be perfect, as long as I have a office perfectly willing to come back and make it as close as possible, so that I am happy.

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  Response from the owner

  Hi, Richard. Thank you so much for leaving us a stellar review!

• K

  Katie Kremer

  5.0

  They did an outstanding installation job with beautiful results! They were also flexible in scheduling to work with our needs. Bobbie, and all of their office staff communicated clearly and supportively through all aspects from quotes, insurance claims, installation and payment.

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  Response from the owner

  Hi, Katie. We are thrilled to learn that you had a positive experience with us!

• E

  Emmanuel Suarez

  5.0

  Just had my entire roof replaced by Universal Builders. Great Job! I really appreciated Chris and the entire team. Very professional, courteous, friendly and upfront with everything. The company worked with me with the timing of the job. Absolutely no pressure. And the guys doing the roof were very knowledgeable and extremely hardworking. Suffice it to say that I have another roof that needs to be replaced for a rental property and will be using them again. Highly recommend Universal Builders for your roofing jobs large or small. You will not be disappointed.

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