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Are you looking for Ratliff Contracting in Chandler, Westerville, OH? We provide the detailed information of the roofing companies near you of top ratings like opening hours, addresses, phone numbers.

Ratliff Contracting in Chandler, Westerville, OH | Nearby Roofers

Outstanding.  From beginning to end,  had transparent and honest conversations, discussed the right steps for my situation, helped me get the right material and color selected, and made sure it was done right.  The install crew was courteous,. professional, and did an outstanding job of cleaning up.  Very please, highly recommended!

Sassan, we are so glad to hear what an amazing experience you had with us. Thank you for the kind words and recommendation!!

Outstanding experience working with Ratliff Contracting on installing a new roof and gutters. Dave came to the house, inspected the roof and gave us an estimate and thorough explanation of what would be done and what to expect once work began. Work began at 7am, with the crew working until 9pm and returning the next morning for a few hours to finish up. Cody was on site to supervise the job both days. A roofing issue from a sunroom add on by a previous owner that was not done correctly was discussed with me and corrected. The crew did a thorough job cleaning the job site of debris,  and spent extra time making sure no nails from the tear off were in the grass or landscaped areas. Everyone we had contact with from Ratliff were professional and courteous, and we would highly recommend them to anyone needing any service they provide.

Thank you! Please let us know how we could assist you in the future.

Ratliff Contracting replaced our roof recently. The entire process was seamless. Chris Stupski helped us from start to finish. The crew were in and out in a day, and the job site was impeccably clean when they finished up. We love our new roof!

The team was very communicative.  We knew when they would be there and when they would finish.  They talked us through the process from inspection to completion.  We have a large roof so we knew it would take two days, they cleaned  up and made sure everything was picked up in between.  The roof looks awesome! We are very happy with the service and the finished product. Would recommend them to everyone!

Thank you, Joe! It was a pleasure working with you and we are extremely glad you had such a great experience with us. Welcome to the Ratliff Contracting Family!!

Ratliff Contracting installed our new roof and the customer service was amazing! Brian Ratliff and his team were completely professional and very responsive to our requests. They answered all of our questions and were extremely thorough throughout the entire process. So happy we choose Ratliff Contracting to install our new roof!

We take pride in knowing we met your expectations!

Ratliff Contracting demonstrates how a business should operate, with integrity and style.  Promises were kept and quality was evident in the new roof recently installed at our home.  The crew worked diligently and skillfully as they used top-notch Owens Corning shingles and supplies to create a very attractive roof.  Supervisors answered all questions and resolved all issues that arose.  But above all, the sales rep (now manager) David Kosto was the best.  His goal was always to encourage, never pressure, the customer and to provide the information needed to make an informed decision.  It took me several years to commit to the project but David never pressured and was always patient.
All the neighbors watched the build going on and one of them concluded, "I think that is the best-looking roof I have ever seen."  I agree and highly recommend Ratliff.

This is the second time I had my shingles replaced. First contractor was excellent 10 years ago. This contractor was equally excellent this time. Nick did a great job of selling the product, inspecting the roof, coordinating with insurance company and getting them to complete their inspection in a timely manner. Insurance was paying all but my $1,000 deductible! Nick (and another rep) reviewed the shingle choices carefully and covered the contract details very carefully with my wife and I. He collected the $1000 at that time. Scheduling was difficult but only because of severe winter weather conditions. Communication was excellent. Work was done in an excellent manner by their team and clean up, even in the snow, was well done. Office coordination of payments at all times was professional. Highly recommend that you investigate getting shingles replaced and, hopefully, for just the cost of your deductible!! Highly recommend that you contact this firm, ask for Nick and if deemed necessary, hire these guys to do it!

I would like to thank and highly recommend the entire team at Ratliff Contracting.  My situation required all the services they provide including roofing, gutters and siding. They used quality materials, did excellent work, cleaned up after themselves, were patient with me and the insurance company and were professional every step of the way. They made it easy to choose them as a contractor.  They were a professional team from the start.  They worked well with my insurance company.  They provided expert help the selecting timeless and high-quality building materials.  While my insurance company proved to be incompetent, I really was in good hands with Ratliff Contracting!

Thank you so much, Mrs. MacLellan! I love reading this and knowing you were so pleased with your project!

We inclined to use Ratliff Contracting based on ALL 5 star reviews (how is that even possible), unless they provide exceptional service and we found it otherwise based on what we have experienced.

TL;DR
very quick to get things started to file claim, did not provide quotes or estimates for a transparent process, when the adjuster request more documentation things got really slow and no response

Longer version:

We had Ratliff inspecting roofs in the neighborhood and we agreed to use the free inspection based on all 5 star reviews. The sales guy is friendly and communicative, mentioned that we had hail damage and high probability of getting the claim approved. To his credit, he is right that there was hail damage on front and the back.

But, to get full roof replacement the adjuster asked for details like color match, unavailability of original shingles etc... At this point things got really slow, they would schedule time to collect shingle for analysis and would not show up (this happened two times). The answer I would get is that they are busy as the weather is getting better, on one hand I understand they are busy but why would you work with other customers when you are not really interested or don't have the band width to help the customer base?

After a month of initiating the claim, we were left in limbo, if we had known more, we would not even started this process with Ratliff. I came to know today (after waiting 10 days not hearing back from the sales guy) that Ratliff let go all sales members and hired new folks. I am sorry for the guy and can't blame him (as he is not part of the company anymore and not obligated to communicate with us anymore), but the management should be aware of the customers the previous team is in touch base with, they should have communicated well to provide a seamless service even in this unlike case of staff transition.

Ratliff may provide a quality roofing based on all 5 stars ( I can not attest to that due to not using their service anymore), however they are not professional in how things were handled in our case.

I apologize if you feel our service was not up to par. Please contact me directly at 614-702-7663 and I will personally address your issues and clear up any misconceptions you may have. This the reason that said sales person is no longer with us. He has left several of our prospects hanging and we are in the process of calling everyone. Again, I apologize if you are a product of someone that worked under us not taking care of his business. Unfortunately, it is part of our industry. Ratliff Contracting prides ourselves on our over communicating and treating each one of our customers like family and we would love the chance to change your 1 star to a 5 star, if you will give us the chance.

Ratliff Contracting did a great job, end to end. They helped with the insurance claim, was here during the inspection, and replaced my roof in one day. They were on time, professional, and very helpful. They even helped by replacing some rotted wood frames over the garage. They are great to work with for roof repairs.

Thank you, Richard! Glad we could provide great service!

Ratliff Contracting
Chandler, Westerville, OH

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Ratliff Contracting Reviews

4.9 stars based on 83 reviews

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