Robco Residential Inc
NC-50, Benson, NC

Robco Residential Inc Reviews

3.4 stars based on 35 reviews

Featured Comments:

• L

  Leah Daugherty

  1.0

  Absolutely the worst company ever to deal with. They installed gutters and replaced facia on our home. When Clayton came to give me the estimate he spoke to me and I told him I would like a quote for gutters as well as replacing the pieces, fascia, that had paint peeling. I did not walk him around in fact I asked him did he need me to be with him, I was busy when he came, and he said no he would walk around and send me the quote. I recieved quote and agreed to price. Now installed there are pieces of the fascia not replaced. still paint chipped off, guttering to long, guttering leaning off of the fascia board as well as end caps not sealed or attached. When my husband emailed/called Clayton, he replied with a statement that was a complete and utter lie stating he was shown what to replace and he quoted accordingly. No mention of the other issues we have with the installation. He had stated to my husband the leaning gutter could possibly be from fascia leaning prior. The fascia pieces replaced do not even align in several areas. Poor workmanship all around. I have pictures with my old guttering up and they were not leaning prior to his crew touching my house. Just an all around disappointment and waste of time.I wish I had actually read the reviews before contacting them. Just a horrible experience all around.

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  Response from the owner

  Leah, we are disheartened to read this review as we pride ourselves on providing good, honest work every time and we feel that this was reflected in the work we completed. The signed proposal stated replacing 112' of fascia metal and we ended up replacing 180' of fascia metal. You had then, mentioned replacing other sections of your house, however, we did not estimate replacing the whole house, nor does the proposal state "Whole House". We offered to replace what was still requested but you declined.

• K

  Kirtan Patel

  5.0

  When a storm came and tree branches resulted in roof damage, the kind folks at Robco Roofing were my first call after a recommendation from a neighbor... I initially thought there was one hole in the roof from a tree branch that fell on our roof, but the team did a complete inspection of the roof upon arrival and found additional damage. I'm grateful for their amazing customer service, professionalism and commitment to quality. They also came out to our home very promptly! Brandon did a great job with the repair, and clearly showed the issues and quickly addressed them to avoid additional issues. I highly recommend the team at Robco for a new roof or any repairs... you won't find anyone better in the area!

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  Response from the owner

  Kirtan, thank you for taking the time to leave a 5-star review and kind words, we will be sure to pass them along to our team. Being able to provide quality service in a timely manner and we're glad to know that this was reflected in your experience.

• H

  Heather Holland

  5.0

  After a storm I had several missing shingles! My shingles on my roof are discontinued but Robco was very thorough in getting the closest match possible. A simple reasonably priced service call and my repairs were taken care of in a urgent manner! The crew was very professional and cleaned up all of their debris upon completion. Would recommend to anyone and will definitely use this company again if the need arises.

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  Response from the owner

  We were happy to help and accommodate you as best as possible! Thank you for taking the time to share the experience you had with us, we value your recommendation of us to others!

More reviews (7)