Paramount Builders Inc
Diligence, Newport News, VA

Paramount Builders Inc Reviews

3.7 stars based on 117 reviews

Featured Comments:

• G

  Gene Metschke

  5.0

  As requested, when I scheduled the appointment, I was contacted 15 minutes prior to the sales representative's arrival. Mr. Tom Ripperger arrived at the scheduled time and spent about three hours explaining the differences in how many different windows are constructed. I used to work at Home Depot and had been investigating window replacement for my home for a while. When he explained and showed me the samples of different manufactured frames, I knew he was telling me the truth. He was very professional and articulate. I feel very confident that I made the correct choice in my window purchase.

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  Response from the owner

  Thank you for the 5 Star review and positive feedback about you experience working with Tom

• R

  Rob Asencio

  1.0

  To begin I’m sure you are familiar with the saying you get what you pay for right. We didn’t. What do I mean ? I had a roof put in and gutters put in and neither of them were done well the roof cost $ 20,000 and the flashing around the fireplace and the entrance way to the house look disgusting. They came out 4 times and did more damage than repairs. The gutters had to be put up twice because the first installer scratched them all up and tried to cover with spray paint. By the way that was another $ 3'000 the second install tried to change the way the front drain pipe came down the front of the house . It looked atrocious. After so many phone calls and no answers or when they did answer there was always an excuse on why they couldn’t come out. Still waiting to this day for them to fix the flashing on the front of my home. So friends you don’t get what you pay for . This company should be banned from television advertising. I don’t leave bad reviews, but this is a must to stop others from being scammed by there subcontractors , there installers. The materials are great but worthless if you don’t know how to put it in and they don’t. My next step is to report them to the bbb. Don’t be fooled by the sales representatives, they don’t have a clue to what they are talking about.

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  Response from the owner

  Our Production Manager Mr. Leach and our service technician are scheduled to meet with you on Wednesday, we will follow up with you to make sure everything is taken care of

• T

  TJ Chapman

  2.0

  I will hand it to them, they send out the best sales people for the job. So my review is not about Tom because he was nice to speak with and was awesome at explaining things. However what I don't appreciate is how they basically overcharged me for things. I do understand the price of things are in an uptick due to inflation but I definitely was able to do my homework and I am not too happy about the pricing. I have 3 days to cancel and I will be doing just that. At this point I just will go another route and hopefully I am successful in doing so and not given the run around in the process.

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  Response from the owner

  Sorry that you have decided not to use our services we always strive to provide our customers with the highest quality products, installation, and customer service. Thank you for the nice comments about Tom

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