F.F. Contracting
Baltimore, Frederick, MD

F.F. Contracting Reviews

4.3 stars based on 22 reviews

Featured Comments:

• D

  David Ross

  5.0

  I have never taken the time to write a review, but quite frankly this one has been a long time coming. A little while ago I had the pleasure of working with Family Friendly Contracting on a complete head to toe remodel of a condo that I had purchased. Saying that this condo was in rough shape would be an understatement. It was simply uninhabitable at the time of purchase, but hey, the price was right. The condo is around 970 square feet, and was just falling apart. To give you a better sense, the previous owner was a smoker who never went outside. They also housed 4 cats in this home … apparently there was no need for a litterbox as the cats did their business where they pleased. As the place was around 30 years old, the owner hadn’t cleaned in around 30 years. It gets worse, but I will save you the more dramatic and disgusting details. Now that we are all on the same page… Steve Lyons came to meet with me at the property and did a walk through while getting a sense of what I was looking for. This encounter was not only extremely pleasant, but Steve did not make me feel like “just another customer”, or brush off my ideas and opinions in anyway. He built on them, molded them, provided options, and solutions to everything at hand. I would expect that some of these options would be higher end, come with a larger price tag, and pad the bill (as such is my experience with many “professionals”) … however this was different for once. Knowing the scale of the project and my budget, Steve came up with solutions that were smart, innovative, cost saving, and still encompassed my initial vision for the remodel. He embraced the concept that sometimes less is more, and simple can be better. If I was not in love with something, I was not pushed towards it. Ensuring that I didn’t have any buyer’s remorse was obviously a high priority. Once the remodel was under way I was kept informed of any issues at hand, and presented solutions to proceed. With Space being such an issue, these guys came up with amazing ways to create space and organization. The most impressive of which to me was moving the HVAC unit out of the wash closet and into the attic space while installing pull down stair for access, which also allowed for more storage in the attic! I was amazed and still am. They also created custom closet storage with his and her sides in each bedroom. In the smaller coat closet they made a custom shoe organizer; the best part is that they ensured that my large sized 14 shoes would fit in there. This is the kind of quality, solutions, and attention to detail that you can expect from this company. Who is ever going to be happy about a final bill? I will say I didn’t bat an eye at it. It was well within reason, and most importantly, within budget. Family Friendly isn’t the least expensive company out there; however, they are also not the most expensive. Quite frankly, I do not want to work with the least expensive, that is where nightmares begin and end up costing you more in the long run. I’d also rather not have to work with the most expensive, typically it is just not justified in the end leaving a bitter taste in your mouth. Family Friendly sits right in the middle. In my opinion, it’s not best to judge someone or a company based on how they are when everything goes right, it is instead best to judge based upon how they proceed to handle a situation when things do not … here … professionally, reasonably and quickly. You get what you pay for, or at least that’s how it should work. There was a time when companies were very customer oriented, and took pride in their work. Every now and then you will come across someone who still holds true to those older values, provides a personable costumer experience, and will go to no end within their means to ensure end result satisfaction. My only regret in working with Steve Lyons is that I did not take the time to get before photos of the condo to share with everyone now having seen the finished result. Proceed with confidence!

• G

  Gaylord Myers

  5.0

  Family friendly contractors is a great company with excellent customer service. I experienced water damage, which leaked from the upstairs bathroom through the kitchen ceiling. They were prompt and responsive, when coordinating the restoration. They were able to meet and exceed my intent, when repairing the home. Great work!

• A

  Ashlea Luecke

  5.0

  All 3 contractors who were in my home made me feel comfortable and respected. They were quick and thorough with their work and did a great job cleaning up after the job was done. I have 3 animals and they stayed vigilant not letting them outside as they came in and out of the home. I also have a child and it was important to me to have trustworthy contractors in my home, and these guys are!!! Their supervisor/company owner Steve Lyons came by twice during the 3day job and was in contact with me throughout making sure I was satisfied with the work. I have recommended them to friends and will definitely rehire if I have more work to do on my home. Their quality work and reasonable pricing coupled with their family values and friendly attitudes makes Family Friendly a superior company to work with.

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