Elite Roofing Supply - Tucson
Nogales, Tucson, AZ

Elite Roofing Supply - Tucson Reviews

4.1 stars based on 43 reviews

Featured Comments:

• M

  M SC

  1.0

  If you sell a product, you should have some knowledge what you are selling. These guys had no idea what they have in stock or anything about the product they have. They had to Google what the product is used for. From their knowledge of what they told me how much product covers ,square footage coverage was way off and was pretty much forced into purchasing more product. Turns out I have 3 buckets too much and can't return for full price back because they have a %20 restock fee which I think is a ripoff. Now I'm down $600 in product I can't use. Never coming back to this company and I don't recommend this company at all.

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  Response from the owner

  Thank you for reaching out with your concerns. Please contact the Managing Partner, Gustavo Portillo, and he will be able to help you make this right. We strive to provide the best customer service possible and would love an opportunity to correct this.

• J

  Jeronimo David Herrera

  5.0

  Good products, and services are good for the road of a day's worth of work. "8 hours less or more, yet what is fair is justice for all."

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  Response from the owner

  Thank you for sharing your experience with us, Jeronimo. We hope to see you again soon!

• M

  Manny Ech

  5.0

  Excellent customer service upon arrival with all questions answered! If they don't have what you're looking for, they'll find it for you!

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  Response from the owner

  Thank you for taking the time to provide feedback, Manny! Our apologies for the delayed response to your review. We're very happy to hear you were pleased with your experience at our Tucson branch, and appreciate the constructive feedback about having customer orders ready for pickup as we work to make this more consistent for all customer orders. We appreciate your business and look forward to working with you again in the near future.

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