Carolina Home Specialists
Andrews, Durham, NC

Carolina Home Specialists Reviews

5 stars based on 46 reviews

Featured Comments:

• J

  Jason Surratt

  5.0

  We had Carolina Home Specialists visit our home due to the recent New Year's storm. The storm caused water to get into our first floor ceiling in our living room due to the balcony (I learned called flat roof system through this process) allowing water to get in. They sent Brad who was totally amazing! He was VERY generous with his time. He inspected the roof where it met the balcony, our tiles on the balcony above it and the sliding glass door. He inspected things systematically with fans and dehumidifiers blowing like hurricanes in the house (thanks to the mitigation company drying the water that got in). In any case, he offered to get up on his ladder and spray water with our hose to different parts of the balcony. Upon doing so, he revealed that our sliding glass door likely needed to be re-caulked because when he sprayed the water there we could see the water coming in through the first floor ceiling since the mitigation company removed the dry wall that will be repaired later once they finish drying. Then Brad went to his truck and tried to find caulking for us that he could use then and NOT EVEN charge us! What an honest and generous gentleman. He spent well over an hour with us and didn't even charge us anything or push to sell us things we didn't really need. He pointed out things we should be aware of in the coming years but didn't think there was much to do to fix this problem. He gave us a game plan and after caulking the door he told us to test it afterwards with water and if it leaks to call him back. He really helped to put our minds at piece by helping us identify the source of the water leak and wouldn't accept our big tip we offered him. This tells me this company (and especially Brad) are honest folks. We will definitely hire them back once we decide to replace some windows in our house that we want to replace in the next 1-2 years. Thanks BRAD!

  ---

  Response from the owner

  Thanks so much for the great review! We are so glad Brad was able to figure out and fix what the issue was. We look forward to hearing from you in the future!

• A

  Adam Ill

  5.0

  Received a quote on a new roof. Elliot was extremely professional and easy to talk to. I don't believe we will be using the company based on their prices. They do offer an outstanding service but it unfortunately comes with a premium (as it should). 5/5 ⭐️

  ---

  Response from the owner

  Thank you for the opportunity!!

• K

  Katherine Pearl Perales

  5.0

  Elliot was polite and professional, took his time with the measurements and explained the pricing and process clearly. Have not decided who to hire for the work on our house yet, but getting the quote couldn’t have been easier.

  ---

  Response from the owner

  Thanks so much for the wonderful review! Please let us know if there is anything we can do to earn your business!

More reviews (2)