Wertz and Company
Coastal, Rehoboth Beach, DE

Wertz and Company Reviews

3.3 stars based on 18 reviews

Featured Comments:

• G

  Gwyneth Jones

  2.0

  We got taken. Should have tried for a couple estimates, but we wanted our gas fireplace to burn brighter, higher, & better. Asked for a tune up. Was told the glass seal was busted, needed new glass, & before we knew it we're waiting for 4 weeks and paying $800 dollars and still not so great fire. Wertz said the fireplace was a cheap builder grade and if we wanted better we'd have to spend $5K for a new fireplace. I was like no thank you and I adjusted my expectations - maybe the fire wasn't that bad after all. It's OK, the fire comes on with the flick of a switch and after about 45min it does look a little better. At least we have new glass. But Dad said never settle. Trust Dad. Also, trust Mike of CCI Fireplace LTD and don't call WERTZ & Co. Because though we got new glass I think we got taken for an expensive ride by the Wertz guys. Womp womp. The picture is what it looked like after the new glass and not much fire -- the AFTER was after spending only $165 more with CCI Fireplace LTD. He said it was all messed up. That it was an easy fix and the gas logs were covering up important gas vents & holes and it was messy inside. I'm guessing this is something Wertz (or anyone experienced) should have seen right away. More about that on his review! TLDR: Wertz isn't the worst but they're certainly not the best. And they're expensive and I think a little incompetent. Get estimates & call Mike at CCI. ((PS. Sorry for the double pictures, seemed like they didn't take -so I did them again - don't know how to delete the extras -- eep, that was JV!)) ***UPDATE*** Mr. Bob Becker who left such a passionate & earnest reply to my review DID NOT contact me or get in touch with me the next day or the next week. I have an easily discoverable email address from my blog and I'm pretty visible on Social Media. @GwynethJones on Twitter and @TheDaringLibrarian on Instagram. Again, Wertz -- sounds good at first then is kind of a let down. Womp womp.

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  Response from the owner

  Mrs Jones, I am Bob the operations mgr. From wertz and co. I will look into what happened with your service call. I do not have the info to answer to your reveiw. I will contact you tomorrow to discuss it with you, after investigating it. Did you contact us after the service call to discuss your issue? Unfourtunitly I can not see the pictures you posted. We do not take our customers, we try to give the customers our best advice on how to accomplish there wants and needs. I will look into it tomorrow and will definately contact you. Thank you in advance for discussing the issue you experienced. Bob Becker. 302 727 5643

• B

  Bob W

  3.0

  It seems this business has a few professional quality roofers and many trainees. The guy that gave me the estimate seemed very knowledgeable. It was a small job so they sent over a group of an experienced guys. I was amazed to see five guys on my roof for such a small job. In the end, they made things right. I then used Brooks Brothers Rehoboth Roofing on another property for a complete re-roof. Brooks did a great job.

• M

  Mike Firetti

  5.0

  Excellent Extensive Roof Repair- Wertz and Co. did an outstanding job in repairing my composite shingle roof and replacing my leaking rubber membrane roof over my enclosed loggia. This was not an easy job by any measure, but their caring and quality shined through. I even got a visit from the owner himself to check the job to ensure my 100% satisfaction! I will definitely choose Wertz again and again for any work on my home. They’re we’re honest and priced very reasonably! Great job Wertz and Co! Thank you for honoring your contract and providing me with high quality repairs! 👍👍 You went over and above!!! Update-8/1/19- just further proof why you should select Wertz & Co. for your next project. Had a minor Warranty issue well over 1.5 years ago and they jumped at the opportunity to fix it at no charge!! From the first contact alerting them to the minor issue from repair was less than 2 days!!!! Great job Wertz!!! Great job. 👏🏻👏🏻

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  Response from the owner

  Thank you for the reveiw!

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