Warner Restoration LLC
142nd, Apple Valley, MN

Warner Restoration LLC Reviews

4.9 stars based on 37 reviews

Featured Comments:

• J

  Jerry Zanz

  5.0

  Great company to work with did my roof and siding . It looks amazing . thanks again!

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  Response from the owner

  Thank you

• M

  M Thao

  1.0

  When AJ came out to get me to sign on for their services, he was great, very charming and promised a timeline and help that was wonderful, so we signed on. Right after we signed on, the communication became horrible. He would give me a time as to when he would show, but never came at the time he said. I would always have to text him or follow up with him. He gave me a start date of a Wednesday with supplies being dropped off day prior. No communication from anyone that they weren't dropping off supplies the day they promised, 9:30 pm. Then crew didn't actually come to my home until Thursday to start the project. The day they showed up, we realized the building permit was not pulled. I contacted AJ he claims that he had a copy of it on file and would text me a photo of it. I called my city building inspection office and they had nothing on file. I called AJ and informed him that there was nothing on file at the city, which he still claims that he has a copy of it. Then he texts me a photo copy of it, but it clearly showed that it was requested that day, not prior like he had claimed. Roofing was done, crew was very nice, they worked hard. I was told one day for the roof and it actually took them two full days from 8 am - 7 pm both days. AJ stated that he would be here the entire day to make sure things run smoothly, he was not. He popped in maybe for 30 min total on both days. They did leave a ton of nails behind on my deck, still finding nails two weeks later, they also left two boxed of donuts on my roof that fell off at some point and into my yard. They also left a hammer behind. Supplies are still sitting in my driveway, was told someone would come pick them up. AJ was supposed to send us a quote for the gutter replacements since it was not covered under our insurance, but we never received a quote. During the work, our front door gutter got damaged and Katy informed us that they would replace it free of charge, but it still has not been done. Our downspouts were never replaced like they had said they would do. Our Gutter aprons are still the same ones, which were supposed to also be replaced. The job has been done now for about 2 weeks and we still have not had a final walk through of the job. We were told a final walk through would happen on 9/30 and then they changed it to 10/4 and then 10/5 and then today 10/14 at 10:00 am and it is now 10:47 am and still no one has shown up. Gutter is still not replaced. Still no text from anyone telling me what the plan is. My siding supplemental claim still has not been submitted even though AJ has promised that it was done already. I am only giving 1 star because crew worked hard.

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  Response from the owner

  We appreciate your opportunity to work with us .

• a

  andres perez rivera

  5.0

  Got a new roof and siding , easy going . I do recommend Neil great guy to work with .

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  Response from the owner

  Thanks

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