Waller and sons roofing and home repair
James, Rossville, GA

Waller and sons roofing and home repair Reviews

3.6 stars based on 11 reviews

Featured Comments:

• A

  Alejandro Guanaga

  1.0

  The Owner subbed out our roofing job and never supervised. The Atlas Summit 60 underlayment was rolled out perpendicular and diagonally to the eave, and installed no drip edge. This goes against manufacturer specs and ARMA guidelines. Asphalt Roofing Manufacturers Association sets the industry standard to which all qualified roofers follow. The city inspector, supply house, and manufacturer of the product all agree this is incorrect installation of underlayment. This crew even laid new roof over a metal patch in the decking. He never completed the job, was paid in full and will not return the money for the unfinished portion. He was also hired to remove the aluminum/vinyl siding. Another job that he was paid in full for and never completed. This was our fault for trusting this company. When confronted he defended himself by insulting my wife, never taking ownership of his employees mistakes. I have pictures, and text messages to collaborate my review. I regret meeting this man. This company should be avoided. zoom in on the pictures the proof is all there. * Mr. Waller's response is fabricated false statements, he is dishonest and owes us money. * Update , we took him to court and won our case. We now have a judgement against this man and his company for ripping us off. Next is collection and garnishment. Do not use this company he is dishonest.

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  Response from the owner

  I agreed to fix any said issues with the roof installation and replace any sections that the paper was installed diagonally. Mr alejandro agreed it was not necessary to change it the metal was installed from the attic area something we never had access to. We done work on two homes and you never complained until his so called contractor that Did not know what s Synthetic underlayment is. We are willing to correct any issues you may have and we have your life time waranty available from Atlas shingles.

• A

  Ana Zegarra

  5.0

  Mr Waller repaired my roof in mid November 2018. I was waiting for a really good rain before I wrote a review. We got a good one last week and my roof did not leak!. The roof has leaked all summer, 2 other people tried to fix it and did not do a good job. I am very pleased with Mr. Waller's work. I wished I had called him first, would have saved a lot of money!

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  Response from the owner

  Thank you for the business. It was a pleasure working for you!

• m

  michelle guanaga

  1.0

  WOULD NOT RECOMMEND,Waller and Sons did not honor their 100% money back guarantee. We ended up in court and won the case to get a refund from this company.Waller and Sons Roofing. When we hired them to roof our home, they subcontract out their work, did not follow building and roofing codes and roofed the home improperly thus voiding the manufacturer warranty. We had to hire another company to complete redo the job.

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  Response from the owner

  I installed a leak free roof. The Synthetic underlayment was or felt paper was ran at a slight angle for better traction while we worked so it didn't tear out from underneath our feet. The manufacture hired a consultant to go to court on my behalf to testify that had nothing to with the quality or lifespan of the roof. The material company and any local contractor will say this is as bad as the McDonald's hot coffee lawsuit. I agreed to replace the sections that were in question but it was not good enough for you. I wish things had gone different but some people are hard to please. Every roofing Contractor or contractor in business sub's out work . I was involved in a accident on the way to Court and the judge ruled in your favor but their has been an appeal filed.

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