Turnkey Roofing of Florida - Orlando
Savage, Longwood, FL

Turnkey Roofing of Florida - Orlando Reviews

4.7 stars based on 33 reviews

Featured Comments:

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  Christina Steward

  1.0

  Turnkey recently replaced the roof on the home I am renting... Everything was done through the landlord/owner of the home (so if Turnkey states they have no record of me in their system, as they have already tried to do, that is why). The job took two days and in those two days we had to frequently “walk” our yard checking for HUGE NAILS, HUGE STAPLES, and even an ENTIRE ROLL OF NAILS for a pneumatic nail gun! We understand that they were still working, but during their breaks we have dogs we needed to let out to use the bathroom and these things being in our grass was a hazard to say the least. We made the workers aware of what we were finding just as a heads up that it was dangerous, and we can’t have that stuff in our yard (especially at the end of the day when they pack up and leave for the night). We threw SO MANY dangerous items away- and that doesn’t even include all of the other things like plastic trash, random fabric pieces, and old shingles that were left strewn across our yard... When placing some of the trash in the dumpster that was in our driveway, we noticed cans in the dumpster: Mexican Beer. Is that allowed? A professional company drinking beer while working on a roof, leaving dangerous materials in our yard!? When the roof was completed, we walked the yard yet again and felt we did a good job cleaning up THEIR MESS! Sadly, we were wrong. While outside with my dogs I was IMPALED, THROUGH MY SHOE, WITH AN INCH-LONG RUSTY NAIL! I had to pry the nail from my foot with my shoe as it had nailed my shoe to my foot. The neighbors asked over the fence if I was okay because they could hear my cries. Luckily, I was recently bit by a dog at my place of employment and had to update my tetanus shot or else I would have been on my way to the hospital. I emailed Turnkey. After getting no response, I left reviews on Google, Yelp, and Facebook. Once I saw that they had deleted/deactivated all reviews from Facebook, meaning they saw my review and completely ignored it, I filed a complaint with the Better Business Bureau. Fortunately, I did not have work or school on the day this happened (6/25/19) as I have barely been able to walk... Even six days after the incident it is still extremely painful to put any weight on my foot. I wish I had taken a photo of all the trash, nails, staples, beer cans, etc we cleaned from our yard... Unfortunately, I only have pictures of what has been found since stepping on the nail. About a week after the roof was completed, a Turnkey employee knocked on our door and said they needed to get something from our mailbox. Confused, we questioned him. Apparently, they had mistakenly put our address down for something and stuff was being mailed to us, so we had to escort him to our neighborhood mailbox down the street. It was very strange. Gutters were ripped down during the roof install and not replaced. Instead, they left pieces just hanging off our house. All around unacceptable and unprofessional behavior displayed by a professional company.

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  NOR Info

  5.0

  We used Turnkey Roofing for a roof and gutter replacement because of Hail damage. They were always quick to reply when we had questions. Kept us updated with the schedule, remained on schedule, did an excellent job. We would recommend and use them again without hesitation.

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  Mike P

  5.0

  Manny was the best guy that I have ever met. I am very satisfied with the work done in my house. I tried to deal with other companies but his professionalism was the reason I choose this company. I recommend this company especially if you are using Manny. Everything was superb.

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