Star Roofing & Construction, Inc
9th, Mill Creek, WA

Star Roofing & Construction, Inc Reviews

3.4 stars based on 22 reviews

Featured Comments:

• K

  Kim Baker

  1.0

  For all those 5 star reviews in here, I'm guessing you were not asking for a roof repair under warranty. If your roof leaks, and it is under their warranty, this is what you can expect to occur... you will call and they will be super responsive and send Nick right out. He will look at it and take pictures, tell you he will call back to get you on the schedule. He won't. You will call every third day, not to be too pesky. The secretary will be really friendly and promise to have either Nick or Chris call you. They won't. You will finally call early enough to catch Chris in the office. He will say he knows nothing about it and that he can't get ahold of Nick to find out what his assessment was. He will tell you he will send out roofers on Monday to start the process over. You will take the day off work, because your roof is leaking... but, they will not show up. You will call and talk to a very nice secretary again, who promises that Chris will call you before 7pm. He won't. Then what will you do? Report to the BBB? Hire an attorney? Pay for an attorney? Give up and pay another company to do it? What would you do then? So, before using this company, consider... what will you do when they don't honor their warranty?

• D

  Dave Edison

  5.0

  I will recommend this company to everyone I meet. Very fast and efficient at there work with NO surprises like a mess in the yard or flower bed surrounding the house. And the product is great.

• J

  Jay Miller

  1.0

  Had a new roof put on. So far so good. Had nee gutters installed at the same time. I boiced my concern about the facia needing teplaced to attach the gutters too., they said they were ok. Now have sagging gutters that overflow in low spots due to not being secured properly. We now have two phone calls into them with no response for close to two months now. They are still under warranty . Would at least expect response. Bad business practice. Will not recomend them.

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