Signature Home Services, LLC
147th, Apple Valley, MN

Signature Home Services, LLC Reviews

4.4 stars based on 48 reviews

Featured Comments:

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  Evelyn Paulson

  5.0

  Signature has an amazing team! Their sales guys are super friendly, their customer service when I called the front desk was incredibly helpful and transparent. I will for sure be using signature for any future home improvement projects in the future!

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  Becky Nordquist

  5.0

  Sean came out to review our storm damage from the 9/17/21 storm. He found the siding we were missing is still being manufactured and was able to provide us the name, style and color so that we could find it and have a handyman install it. For the small section that was missing, it would not qualify for an insurance claim. He was able to reconnect the one piece of siding that had popped loose and slid another piece back in place. I appreciate his professionalism, honesty and helpfulness with the 2 pieces of siding that he fixed. I will keep Signature Home Services in my file for any future siding or roofing issue. Thank you so much Sean for your assistance....

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  Response from the owner

  Thank you Becky for the review! Glad Sean was able to help you out!

• S

  Susanne Jones

  5.0

  To start: Working with Signature has been by far the *best* experience I have had in my time working with contractors—from start to finish!!!! A bit detail: When I started the roof project, I finally had about $6,000 saved (so proud). I went on yelp to select three contractors and called them. Of the three, only Signature immediately returned my call. I scheduled for the week, and Jesse Martin came over to discuss the project and Signatures product. Jesse was on time (a trend he continued) and was MOST, MOST professional--tremendous communicator. He was calm, friendly, patient, and made sure to not give me the hard sell. Most important, he said we should put in a claim to the insurance to see whether my roof has been damaged. We started the insurance process and Chris (Signature’s project manager) and Jesse were at my house an hour prior to my insurance adjuster. Chris got on the roof and chalked every spot that was damaged. It turned out to be quite a bit. Once my adjuster came, they both went on the roof again and discussed. The process was incredibly thorough and took about 2 hours. I was amazingly impressed with Chris and Jesse and how professionally they interacted with the insurance adjuster. Turns out my roof had significant damage and Signature began the process of working with my insurance. Jesse, who was my main contact via text and phone, told me to let Signature manage the approval process and project. I did. Here, I was so, so impressed with the thoroughness and immediate communication. Jesse always kept me in the loop, was incredibly responsive to my questions, and was just present. We needed to dismount my AC as well; again, Jesse worked with my HVAC person and my insurance to get that added. Just absolutely fantastic!!!! Once we scheduled the roof replacement, the crew of 5 (or 6) were at my house 6:45a SHARP. The old roof was off by 8 and the new roof was on by 5 when I came back home. The crew was AWESOME!!!! Super friendly. I got them a round of donuts and gave them $100.00 for lunch. Nicest, nicest people. Since then (about 6 weeks) I found MAYBE 5 nails. Clean-up was amazing. The last step was to get my insurance check to Signature. That took a bit because my mortgage company needed to endorse it. That process took about 6 weeks; that is how long Signature needed to wait for its money. Here again, I worked wit Nikki, who was super, super patient. I checked in with her regularly, and she was very kind and understanding. I really, really, really appreciated it. All in all, the entire Signature crew--the actual roofers, Jesse, Chris, Nikki—blew my gasket: each and every one of them were professional, respectful, and experienced—and most of all, extremely, extremely reliable and always on time. I never once felt ignored. I actually recommended Signature to my neighbors and they got approved as well. Signature gave me a little thank you with a $100.00 off. Oh yeah…and the roof looks amazing!!!! Love you guys!!! You are amazing!!!!

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  Response from the owner

  Susanne, you are awesome!! Thank you for taking the time to write such a detailed review of our team! We take a lot of pride in our process and the professionalism of our team. We truly appreciate your business! You were so great to work with! Hope you enjoy your new roof!

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