SERVPRO of Haywood & Transylvania Counties
Park, Waynesville, NC

SERVPRO of Haywood & Transylvania Counties Reviews

5 stars based on 22 reviews

Featured Comments:

• C

  Cherri Eller

  5.0

  My mom's house flooded back in September. She called me to let me know what had happened. I live 5 hours away. I called ServPro based on a recommendation from a family member who lives in the area. WOW!!!!! What a great choice. John, the owner of the company was there on the first day, and communicated regularly throughout the entire process. This company has been so good from start to finish. They were there almost immediately with vacuums and fans and trucks and personnel to start the removal of water and water damaged stuff. They worked quickly and efficiently to assure that mold did not have time to grow and cause further damage. We decided to take this opportunity to replace other items in the house that were not damaged by water but needed updating. They worked with us to determine the best, most cost and time efficient ways to accomplish what we wanted done. The communication throughout the entire process was impeccable. Todd was the project manager and I could not ask for better customer service. Living 5 hours away, I needed assurance that things would be done when they were supposed to be done. There was NO miscommunication throughout the entire process. We replaced cabinets, countertops, sink, dishwasher, flooring, shower, moved laundry facilities, did plumbing, electrical, sheetrock, and the list goes on. There were several subcontractors used in the process. These subcontractors were held to the same high standards that ServPro's own employees are held to. They were on time, stayed late when necessary, work so hard, were professional and polite. I would personally hire any of the companies to do work in my own home. I highly recommend this company!!!!! Hire them. You will not be disappointed.

  ---

  Response from the owner

  We're glad we could help your mom when she needed help! We appreciate you taking the time to leave us a review.

• J

  Jim Atnip

  5.0

  My experience with this Servpro office and cleaning crew was excellent! From the front office staff to the crew that worked in my home, I found them all to be friendly, responsive, on time, knowledgeable, and professional. A pleasure to work with.

  ---

  Response from the owner

  Thank you for the kind words Jim! We're happy we could help in your time of need!

• S

  Susan Toscani

  5.0

  Excellent, professional, rapid and friendly service. My house was hit by lightening. SERVPRO arrived, alleviated my stress, and took over all repairs and restoration, working with my insurance company. I feel they went above and beyond, and I'm very pleased with the results.

  ---

  Response from the owner

  Thanks so much!

More reviews (7)