Roof Smart of SW Florida
Pondella, Cape Coral, FL

Roof Smart of SW Florida Reviews

4.6 stars based on 164 reviews

Featured Comments:

• B

  Barb Hansen

  5.0

  We had a problem with the company, but they stepped up and did the right thing. We had the company replace our roof. Somehow, as a result of this work our pool deck aluminum roof was damaged and nearly collapsed. Roof Smart agreed to replace all of the elite aluminum panels. We paid for the electrical work that was part of the job and they paid for the panels and the labor to replace them. We are very pleased that we could work together to resolve this dispute. We always say that it’s not the fact that sometimes things go wrong, it’s how you handle the problem that counts. We thank Roof Smart for handling this problem without delay. Good job.

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  Response from the owner

  We are very happy that we were able to work with Mr. & Mrs. Hansen and address the concerns they had with their Elite panel roof. We take our reputation, our customers opinions & concerns very seriously and we go above and beyond to satisfy our customers. Thank you again for sharing your experience and we are glad you are happy with everything. Thank You, John & Misty Gillam

• S

  Scott Lewis

  5.0

  From the first quote to the final inspection, Roof Smart has delivered exemplary service. We had them replace a defective roof. They showed up when they said they would. The prep work they did to protect our house, ac unit and landscaping was very thorough. The tear off and dry in happened over two days. After each day the crew cleaned up, ran magnets to pick up any loose nails, and left the worksite tidy. The shingle application crew were precise, laying all the new shingles, ridge caps and valleys in clean straight runs. Again, clean up was very thorough. What really stood out was the visit we had from one of the Roof Smart owners. He came to review the finished work himself. He introduced himself, thanked us for choosing them, and got up on the roof to check that all was up to his standards. It makes a difference knowing the owner is invested in each and every job. The Lee County inspector said that everything was done to code, and done the way he’d expect his own roof to be done. We would definitely use Roof Smart again, and recommend them to our friends and neighbors.

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  Response from the owner

  Thank you so much for the wonderful 5 star review!

• C

  Charles Warnick

  4.0

  Our first contact with Roof Smart was with Frank Konners, our estimator. Frank certainly has the "gift of gab", and he gave us the impression that he would do to our roof what he would want done to his own personal roof. He provided us addresses of homes where the shingle colors we favored had been recently installed by Roof Smart in order to help us make the best decision. He was always available to discuss any issues or questions that occurred. After executing the contract and the tear off of our old roof we had supply chain issues with the delivery of our shingles. This caused an extended delay of almost three weeks without shingles on our roof. Roof Smart went the “extra mile", actually many extra miles, and sent trucks to Georgia to get our selected shingles. We are happy with our new roof. It should be noted that the owner of the company personally inspected the finished job and answered any questions we had.

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