Roof Repair and Leak Experts
River, New Braunfels, TX

Roof Repair and Leak Experts Reviews

4.5 stars based on 103 reviews

Featured Comments:

• F

  Frederick Day

  1.0

  Our original contacts were good: They came promptly and made an estimate for fascia replacement and gutter alignment. However, after agreeing to do business, they set appointments and failed to show for work. It was difficult to make arrangements because we always communicated with go-betweens and never the people who were to do the work. I would not recommend them.

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  Response from the owner

  Mr Day , I called and left a message that we were not going to be able to get this job done for you within the time you wanted it done as our Fascia and gutter guy was not in town. And would not be till February.

• P

  Paul Davis

  5.0

  Cooper was awesome to work with. He arrived right on time, gave me a great quote and was able to complete the job for us right away. Professional, enthusiastic and honest. If i ever have another roof issue i will not hesitate to call

• A

  A Gonzales

  1.0

  NETHER ROOF REPAIR NOR LEAK EXPERTS [UNPROFESSIONAL] If I could give 0 stars - I would. In June 2021, I paid $1100 for this company to come fix a leak in my roof. After 2 attempts, the problem was NOT FIXED and this was a particularly rainy summer so rain continued to come in the house. I then called 7 times. Each time they scheduled another appointment and each time no one showed up or called to tell me that they weren’t showing up. Extremely unprofessional and wasted days of time. I called and told the woman who answers the phone what was happening and all she would do is reschedule another appointment in which no one would show up. When I asked to speak to the owner, she did the same thing. Reschedule the appointment. No one would call, no one would show up. I called back and asked to speak to the owner again and finally I was passed through to a voicemail. I left a voicemail about the issue and requested a call back. No one called. finally I got busy and gave up. No one ever called, checked in or tried to rectify this in anyway. It has been 5 months. It rained two days ago and it flared up my irritation with this company. What good is a warranty if they never come to actually fix the problem? I debated wether I should write this review or quit wasting my time dealing with this company, however, I make a lot of decisions based on reviews and if some one would have been there to let me of this unprofessionalism, I would have looked for another company. So if you are looking for roof repair, save your self the headache and look somewhere else.

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  Response from the owner

  Mr Gonzales , I am extremely sorry that you have experienced this. Not at all acceptable Please call my cell phone at 830-822-2058 and I will get this issue taken care of .

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