Roof One
Telegraph, Pontiac, MI

Roof One Reviews

4.4 stars based on 79 reviews

Featured Comments:

• C

  Cyndi D

  5.0

  I would highly recommend Roof One. Steve was excellent to deal with. The installers did a top notch job. Very thankful we hired Roof One to install our new roof and skylights. This company really cares, stands behind their work!

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  Response from the owner

  Thank you for your kind words, Cyndi. We appreciate your business and the opportunity we had to serve you. We are also happy that you are enjoying your new roof and skylights. Your satisfaction is our goal. Thanks again. - Your Roof One Team

• O

  Orlando O

  1.0

  I had my roof replaced a few months back by Roof one and yes, I do regret it. Mark, the salesman was courteous and answered all my questions and I thought I picked a good company. Well the problems started the day they were supposed to drop off all the materials on a Monday and begin work on Tuesday. At 6:00 a.m. yes a.m. their crew showed up on Monday and started their pounding and tearing off the old roof scaring my sleeping family. Unfortunately I was at work and could not stop them. When I got home I talked to the crew leader and asked what was going on he just said they start their day early. I told him it was not acceptable to be be starting that early, waking my family and that there are noise ordinances for this reason. I called my sales guy to let him know and to make sure it does not happen again. He apologized and just stated that this crew was a new one and they were still seeing if they were going to work out. Next day, 6am pounding started again. Called the office, no one got back to me till later that day when they had finished. Their clean up was a joke and they never even said they were don, they just took off. I looked over the roof and found some problems. Called the office and was told someone would get in contact with me. No one ever did so I had to call again. Finally made an appointment for someone to inspect the problems but no one showed up. After someone did finally come out, I had to wait a while for find out what was going to be done. Another appt was made in which I was led to believe where the repairs were to be done, but no, this was to go over all the problems again! It was a waste of my time, again. Finally got repairs done and NO, I would not recommend this company

• S

  Sam Smith

  5.0

  We needed to replace the shingles on our single family home, two story, in the wintertime. RoofOne visited, gave an estimate, we placed our order and material was purchased, and as soon as the weather cleared enough to start, they were here. Material was delivered the first day and then a large crew showed up the next day and worked non-stop until the whole roof was complete, except for chimney flashing, done the next day. It is too early to know how well the roof holds up in heavy rain, but we were pleased with the services provided.

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  Response from the owner

  Thank you for your kind words and for the opportunity to serve you, Mr. Smith. We hope you enjoy your roof for years to come... and don't worry, we're certain it will hold up just nicely in heavy rain! :) Thanks again. - Roof One, LLC.

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