Real Estate Roofing Services, Inc.
Columbia, Portland, OR

Real Estate Roofing Services, Inc. Reviews

2.4 stars based on 5 reviews

Featured Comments:

• R

  Raymon Butterfield

  1.0

  I can't select a service, because I have no ifea what they did. They showed up, never talked to my wife or I, and disappeared. Called them, they said they'd have someone out on Thursday between 8am-10am. No one showed up. Called them again after having to schedule work off to be here for their appointment. They said "they had no recollection" of telling us they'd send someone out. Told us the 1st guy caulked something or worked on roof. We never talked to any of them about doing any repairs, so if so, their guy just decided to randomly caulk a house without talking to the homeowners?? We asked for photos, they said they didn't know where they were but would try to find them. Truly, an atrocious waste of time company. The 1 star reviews here don't lie. You will not get what you want done via these guys.

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  Response from the owner

  Due to the sensitive nature of working within open real estate transactions and working with property managers with tenants on-site we have a standing rule with our technicians to not discuss the nature of our contract with anyone on-site. Additionally, we are proud to have a diverse workforce and understand how easily information can be lost in translation. We were contracted by the seller/owner of your current dwelling. There are very few conceivable circumstances where a roofer would be able to find a leak in a cursory visual inspection; as such, at the time we inspected we asked directly if there were any leaks that she wanted us to address and the answer was “NO”. A woman called (not our client) about the services we had completed at this residence last summer. The woman was under great distress explaining how the leak was doing damage and needed someone immediately. We explained that THIS WAS NOT COVERED BY OUR CONTRACT BUT WE WOULD TRY TO DIVERT A TECHNICIAN TO HELP WITH YOUR LEAK AT NO CHARGE AS A COURTESY AND KINDNESS TO YOU. We find it disgusting that America has come to a point where people can leave negative reviews and complain about a FREE SERVICE THAT WAS DONE OUT OF THE KINDNESS OF OUR HEARTS. When our office was contacted yesterday, our office staff had to endure incredible rudeness and verbal abuse and IT WAS BECAUSE OF THIS BEHAVIOR THAT WE DECLINE TO WORK ON YOUR HOUSE AGAIN. You should be ashamed of yourself.

• G

  Gabriel Coeli

  1.0

  Couldn't get this company to keep an appointment. I took time off work to meet them at my home and they didn't come through. So I just lost money for nothing. Not sure what their skill is with actual roofing, but I wouldn't trust it.

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  Response from the owner

  We are a little confused by this review. You agreed to an appointment window of 7:30 am to 9:30 am. Our technician arrived and completed this service and was back to our office before 9:30 am. Pictures were taken to verify that we arrived on time. Additionally, when our technician was stuck in traffic we reached out to you at 8:45 am to let you know he was almost there. Sir... since this review was submitted before your appointment window closed and we completed every obligation we were contracted to do, we ask that you kindly remove this false claim from Google.

• M

  Marc B

  4.0

  They give you what you need! The owner said it best himself! Cheers!