R & B Metal Structures Inc
GA-42, Jackson, GA

R & B Metal Structures Inc Reviews

4 stars based on 380 reviews

Featured Comments:

• J

  Joshua Hopper

  2.0

  Scratched panels all over, malaligned doors, scratched up door, bushing on several screws busted. These issues have been there since day one. So far have had three repair appointments not work out. Two of which have been no call no shows where I took vacation time from work. They will of course say that it’s because weather affects their schedule period but all of the days have been clear. Customer service will say they are going to reach out to the installer but you won’t get a call back and of course when you call to check at 330 (430 their time) they are going to be closed after reassuring you that their person is coming that day. I should have known to check this building more carefully when the dealer that sold it to me said do not pay them unless everything is right. So they must even know there are these issues. Stay far far away from this company. I personally will be filling a BBB complaint as well as possibly speaking to an attorney because this obviously isn’t what I paid for

• d

  douglas ruebke

  1.0

  R&B refuses to honor their WORKMANSHIP WARRANTY. Even after sending their own employee out to photograph/document the holes in the siding, the warped frame installation of the service door, the crooked rollup garage door, improper placement of tracks, and the improper placement of the garage door’s bushing, the supporting wall studs that are inches to short from roof joists, they claim “We have done everything we can to make this customer happy and it was still not enough to please him. At this point, there is nothing left that we are able to do”. On top of these problems the building is not plumb, leans. Their company’s refusal to honor their WORKMANSHIP WARRANTY have left me with no choice but to hire another company that has skilled installers to correct all the poor workmanship of their crews and sue them from the costs. This is their WARRANTY that they are refusing to honor. Avoid this company at all costs! 90-Day Workmanship Warranty. R&B Metal Structures warrants that the structure will be free from any and all defects in workmanship 90 days from the date of installation. 1 Year Door and Window Warranty. R&B Metal Structures guarantees that all doors and windows will work as designed for a period of one year from the date of installation.

• A

  Aaron Munoz

  2.0

  I ordered a building back in March 2021 and they just installed it at the beginning of October. The roof is leaking and they will not give me a date they can come back out and fix it. They threw all the trash behind the building at the install site. They pushed my install date back four times. It has been a constant headache with this company and poor communication. The building is good quality and that’s the only thing positive. I have over 20k in this building alone and over 30k with the slab and everything else and they can’t give me a date or time frame to fix a leaking roof. The company came back out and fixed the roof and picked up the trash. There doesn’t appear to be anymore leaks. Quality of the building 5 Stars.

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