Primary Custom Remodeling
La Crosse, WI

Primary Custom Remodeling Reviews

3 stars based on 2 reviews

Featured Comments:

• K

  Kyle Stalsberg

  1.0

  Our bathroom remodel took 2.5 / 3 months longer than they said it would and it's not done the way it should be. It looks ok but there are numerous things that are done incorrectly and the whole experience was unprofessional with workers showing up and leaving at randoms times every day but Sunday. I ordered everything and picked half of it up. The time it took to complete, amounts of stress, lack of communication with the owner never coming to work or even look at what's going on, tile is messed up especially around the shower. The metal finish is ok but not ideal and yet we still had to pay $150 for that, grout is two different colors and cut/filled wrong in multiple places, paint and some of the surface is not done correctly, giving a ride to their worker to get stuff bc if we didn't it would have to wait til the next day he said, electrical should of been contracted out is my guess since the shower light makes the vanity light flicker sometimes, the door is put on completely wrong and upside down, cabinets should be pressed against the wall instead of a small gap, theres still paint on our floors bc it was painted sloppily. We can live with most of those things but that laundry list of issues is unacceptable. There’s numerous small issues too. We're getting the door fixed and edging on the tile and living with the rest of it unfortunately. We hired them because they said they could get the job done right and on time. The job was done 2.5 - 3 months late and not done professionally. If the owner cared he would of been here and it would of been done right and on time. Unfortunately he didn't care about us, our time, our bathroom or helping his workers. To even have to have them come back multiple times and fix things comparing how long it took is ridiculous. This was the least professional and worst experience of my life. They also left paint on the floor on our hardwood floors and didn’t clean up.

• S

  Sam Sanness

  5.0

  They recently re did my roof and did an excellent job. Would definitely recommend to anybody!