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- Mr. Roof
Mr. Roof
Ellsworth, Ann Arbor, MI
- Phone:
- +1 734-557-8002
- Website:
- https://www.mrroof.com/ann-arbor/
- Address:
- 3511 E Ellsworth Rd, Ann Arbor, MI 48108
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Mr. Roof Reviews
4.4 stars based on 692 reviews
Featured Comments:
S
S Spencer
5.0
I had a great experience with Mr. Roof. It started off with a lot of detailed and informative information about the roofing materials and installation process. George H. was great 👍🏽 When the installation crew arrived everyone that I interacted with was very friendly during the process. When the job was finished, I was given a tour around my house letting me know what they did (a few vents were moved from the front on the house to the back). Great job!
S
Sandra Gates
5.0
Mr. Roof was awesome to work with and we were really happy with the price. The roof was done in a day, they did a great job cleaning up. The sales rep Ray was true to his word and handled everything. Financing was super easy. Our roof was a huge job with three layers and roof board replacement. Awesome warranty! We went with the upgraded shingles which really weren’t much more and they are really beautiful! We would definitely recommend Mr. Roof. If I needed another roof I would use them again!
Response from the owner
Thank you for this great review, Sandra! We're always happy to hear when our customers have a positive experience.
D
Dave M
1.0
Had a top of the notch roof installed by Mr roof about 9 years ago. My roof is leaking in the garage now. I called to see if I could get someone out to look at it. They told me they don't deal with snow melting on the roof, that I would have to call a heating and plumbing expert to deal with that. So I over paid for a roof that was supposed to have a lifetime warranty ( ice beariar, self sealing base coat, and a palmer shingle guaranteed for life ). Then after all that they wanted me to extend my warranty ( what warranty, obviously it doesn't cover anything ). They didn't even offer to come out and look at it to see if there was anything they could do. They over charged and under delivered. Would not recommend them to my worst enemy.
Response from the owner
Hi Dave, I'm sorry to hear about your experience. I'm reaching out to the General Manager to get more information on the situation and to try to find a solution.
More reviews (7)