Melo Roofing Inc
Genesee, Syracuse, NY

Melo Roofing Inc Reviews

4.9 stars based on 135 reviews

Featured Comments:

• M

  Matt S

  5.0

  I recently bought a house and was looking for someone to replace the roof. I read a post someone else made on social media about who they would recommend for a roof and a lot of people mentioned Melo Roofing. I looked them up on here and noticed they had a lot of awesome reviews. I decided to reach out to them. The owner was quick to respond and was able to come out and give me an estimate within a couple days. The quote was cheaper than 3-4 other companies I had come out, with better reviews, so I went with Melo Roofing. The wait time between the quote and the install was around 30 days, which was better than I expected. It would have been done sooner if we hadn't had all the rain this year. They were able to complete the roof in one day and I had rotted wood on the side and the site manager offered to go out of his way to go to Home Depot to get the replacement wood for it. During the installation they also communicated with me via text that the wood underneath the shingles was excellent and they let me know how the project was coming along. They were very careful not to cause any damage around the house. I left for work and my father stayed while they finished up. I got home from work late and in the morning I went and checked everything out. The yard was spotless and they were no nails or anything left behind. The communication was excellent, the work was excellent and their price was the lowest in the area. If you are looking for a new roof, you will not be disappointed!

  ---

  Response from the owner

  Matt thank you for the very impressive review,it means so much to our team! Communication throughout any of our tasks,is extremely important to our team.Whether it is a repair or full roof replacement,no one likes being left in the dark.We strive to walk through every process with our clients,as each and every one is very important to us! Thanks again for the very high recommendation!

• N

  Nick Dusart

  5.0

  Elijah and crew arrived on the date they said and moved quickly to get my roof done. He helped me pick out some products that exceeded the industry standard and would last long and perform well. Their eagerness to work on my house, their availability, the performance of the install and the follow up and professionalism are all reasons I’d recommend them to others and hire them again myself.

  ---

  Response from the owner

  Nick, we love what we do and we truly don't call it work. Ensuring all major steps in customer satisfaction is what makes everything easier. You have a gorgeous home and I appreciate any business you send our way. Good luck to you sir I'm sure well talk soon

• M

  Meghan Shea

  5.0

  When we bought our home 3 years ago we new we needed to replace the roof within a few years. We had a few spots that were leaking, which we found out was due to improper work on the flashing and garage. We ended up getting three quotes, Melo, The Roofing Guys, and Erie Metal Roofing. After being pressured into a contract by another company I felt anxious and reached out to Elijah because I had more questions. I was expecting a call from the company we signed a contract with but instead received a phone call immediately from Elijah. I took this as a sign that they were the best company for the job. I felt comfortable with Elijah and he was honest and easy to talk to. Additionally he did not pressure us once to make a decision. He talked us through all the options in the contract and we came to a mutually agreed price and warranty. We canceled the previously signed contract and signed with Melo. They have this transparent marketing where they take photos for you of the progress, which makes you feel more comfortable. Additionally they came in as the best price for the most work (a complete redo). I had an important party in July and despite being behind because of weather they squeezed us in on Fathers Day weekend. The workers were efficient and everything was left cleaned. Elijah stopped by multiple times to check the work and make sure everything was done correctly. When there was a mistake with the color flashing that was choose, it was corrected and replaced the following day. I would highly recommend Melo roofing to anyone looking to get their roof worked on or replaced. They were professional, trustworthy, punctual, responsive to any question and concerns, and provided good quality for a great value! We love our new roof and think is makes our house look beautiful!

  ---

  Response from the owner

  Thank you Meghan for your kind review. We pride ourselves in getting the job done and taking great care of our customers. I'm happy to see your experience was as such. Please keep us in mind for all of your future roofing needs. We try to make things seamless as possible!

More reviews (2)