Master Roofing
C-417, Draper, UT

Master Roofing Reviews

5 stars based on 127 reviews

Featured Comments:

• J

  Jessica Pilling

  5.0

  Highly recommend Master roofing! From the first estimate with Christian down to the last detail it was an overall great experience. We had requested quotes from about 7 different companies and were just not feeling good about any of them. The price quotes we had gotten were all over the place. We decided to try one more company and quite honestly I had wanted to call them prior but we started with companies that friends or family had recommended. We honestly got the best feeling when Christian showed up for our estimate. I know that sounds silly but sometimes you just have a feeling. We had a lot of questions and my husband is fairly involved and particular. Christian was very patient and knowledgeable and answered every question. He got up on our roof to really give it a look. Many of the other estimates used a google picture and guess work. When we received the estimate it was detailed and broken down in a way that we could understand. The price was right in our expected range and we were very happy to move forward. We upgraded our roof venting to ridge vents as well and we weren't sure if we were going to be able to afford it! We were having our patio cover updated as well and naturally it was going to take a while for the materials to be ordered and shipped and we were kept in the loop about timing. There was a day or 2 delay because of weather but that is to be expected. They cant control that obviously. The main roof and garage were completed in 1 day and there was a hiccup with the color of our patio covering and deciding to sheet it with wood prior to installation but no huge surprises about additional costs and everything was communicated efficiently. Nothing is ever perfect and smooth but patience and communication is key to everything! Thank you to the crew and Christian and James. You guys are all awesome. First 2 pics are before the others are after. Thanks again Master Roofing team!!

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  Response from the owner

  Thank you for the review Jessica, it was a pleasure working with you and Curtis and we love how the patio cover and roof look. We hope you enjoy it for many years to come!

• V

  Vinh Ngo

  5.0

  Great communication with Christian Carlson. He was right on time every time we met and took great care of business, answered all the questions and concerns I had. The team was professional, got the job done within a day. They cleaned up before they left. Christian came the next day for the walkthrough inspections and did the second round of cleaning. James was very helpful with planning; he watched the weather closely and picked the right timing for the installation. I would recommend Master Roofing if you ever needed your roof replacement. Thanks guys.

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  Response from the owner

  That’s great to hear Vinh, we appreciate your business and thank you for your endorsement!

• A

  Araceli Frias

  5.0

  I chose Master Roofing based on their 5 star reviews on Google. I'm so glad I did! Christian was wonderful to work with and very responsive. I requested a quote on their website on a Friday evening and I was surprised to be contacted the very next day by Christian to ask if I was available for him to take a look at my roof. From the very beginning, it was clear that excellent customer service was a priority for Master Roofing. They wanted to ensure it was a smooth process and not an inconvenience for me by working with my schedule. I truly appreciated Christian's transparency about the process, willingness to answer my questions, and communication about being available to answer any other questions via text, email or phone call. Master Roofing even worked with my insurance company to upgrade me a ridge vent system. As the date got near for my installation, James was wonderful about keeping me updated about the timeline. The reviews definitely live up to the quality of service by the Master Roofing team. The workers showed up on time, were polite, and my roof was installed in one day! Christian was great about showing up the day of and afterwards to do a final sweep of any remaining nails on my property. I highly recommend Master Roofing to anyone who needs a new roof!

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  Response from the owner

  Thank you Araceli for the kind review! We try to make it as smooth and transparent a process as possible

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