MASTER Building Components
Farm, Union, OH

MASTER Building Components Reviews

4.4 stars based on 10 reviews

Featured Comments:

• D

  Don Preston

  3.0

  I haven’t dealt with this company but thought I would share my concerns about a 1 star with several 5 star ratings…. With no response from the vendor here to the 1 star rating it makes me wonder if they are as tuned into their customers as the 5 star ratings might lead us to believe. At least a response to his concerns in the last 7 months stating that there was an issue and how it was eventually, or could be resolved would help future potential customers like myself feel more confident in this companies customer relations skill set.

  ---

  Response from the owner

  I understand your concerns and I hope to help ease some of them at this time. I admit that we do not always check or update our online reviews in a timely manner. However, we do reach out to our customers regularly. Some reviews require a more personal response that the public is not made aware of. We will do a better job moving forward with regards to our online reviews and any updates in the effort to providing as much transparency as we can. We hope to do business with you in the future in order to allow you to make your 3 stars review a 5 stars. Thank you

• P

  Peter

  1.0

  Horrible company to deal with. Tried to get a pole barn through Lowes and was promised a del date and of course these scam artists failed to meet the date. They were cavalier about the whole situation as if they didn't care one bit. I am retired military and have never been treated so poorly by a company ever. I would steer clear of these folks****UPDATE***** 10 months to even answer this review.

  ---

  Response from the owner

  I apologize that your purchase did not go as planned. Supply chains have been difficult to navigate the last 18 months and has unfortunately caused some changes to delivery dates. However, that should be communicated to any and all customers that require changes to their plans. We apologize for missing delivery dates. We care about each and every building we sell as we understand that it is a calculated purchase that effects people and families for years. I hope we can work together in the future to improve your impression of our great company. We truly thank you for your service, your review, and your purchase.

• R

  Robert Kline

  5.0

  The best group of people I have ever worked with

  ---

  Response from the owner

  Thanks so much!