Mad City Windows & Baths
Holly, Neenah, WI

Mad City Windows & Baths Reviews

4.4 stars based on 756 reviews

Featured Comments:

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  Nicholas Rankin (MrRankdizzle)

  5.0

  My wife and I contracted with Mad City this past summer to update an old and ugly bath in our children’s bathroom. We are incredibly happy with the results; it looks so much more modern and is way more functional than our previous tub. While other contractors that we looked at essentially put just a vinyl “shell” over the old tub, Mad City actually did a full tear-out and even replaced the wood and piping behind the old tub, which had all seen much better days. The new tub feels much more stable than the old one, and I also love that the surround goes all the way to the ceiling. To be clear, Mad City is not the cheapest option out there. We had consultations with other companies that offered lower prices. However, I’m also a big believer that you get what you pay for, and Mad City provided a quick and professional install that sparks joy with us. In fact, we also added 4 new windows to our order with them because we were so impressed with their competent and skilled contractors. One final note: we *did* experience an issue with our new shower head exhibiting a loud “whine” after install, but Mad City immediately rectified the situation and sent out a serviceman the next day to replace it free of charge. I sincerely can’t speak highly enough about the spectacular level of service that they provide.

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  Response from the owner

  Hi, Nicholas. We were more than happy to help you and your wife out with your bathroom remodel and look forward to your window replacement! Thank you for taking the time out of your day to leave us this kind review.

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  Russ Schmidt

  5.0

  The salesperson, the job planner, the plumber, and especially Nick, who did 95% of the remodeling, were all consummate professionals. The remodeling job involved removing an old bathtub/shower, and replacing it with a very attractive, much larger step-in shower. The materials were high quality and the workmanship was impeccable. The project was, I felt, a bit pricey. But after Mad City had done everything EXACTLY as they promised, I am happy that I spent "a little extra" to get such high quality service and workmanship!

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  Response from the owner

  Thank you for taking the time to leave us a five-star review, Russ! We are thrilled to hear that your experience with us was great!

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  Terrence Jordan

  5.0

  Had a new shower installed although it took 2 days instead of one . I'm extremely happy with the results. Nick was great and efficient left with no mess to clean. Thank you very much. Awesome job!

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  Response from the owner

  Thank you for letting us know that you are in love with your new shower and for giving a shout out to Nick and our wonderful tea, Terrence! Have a great day!

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