Luxury Innovations Co
Follins, Harrisburg, PA

Luxury Innovations Co Reviews

4.4 stars based on 17 reviews

Featured Comments:

• K

  Kayla-Kishayra Brooks

  5.0

  Luis and his assistant did a great job providing new flooring. They removing carpet in some areas and went over old vinyl in others and replaced it with vinyl plank. The flooring looks great and they did a very professional job. When supply chain issues delayed the material to complete the stairs, he communicated promptly and provided proof of his correspondence with the company. He was very apologetic even though it was far beyond his control and he continues to follow-up with the company to try and get the material expedited. I would highly recommend Luxury Innovations for your flooring project.

• S

  Susan Jones

  3.0

  We’ve used Luxury Innovations for 2 jobs now and this last one is a huge one. Luis is very patient, meticulous, and hard working. We recommend him for your small home jobs. ***update*** The large job has been completed and again, Luis is great but the people he brings with him to help are not so great. After breaking a water line (twice) and destroying our basement carpet as well as expensive ceiling tiles, WE ended up paying an additional $900 for the carpet and the ceiling tiles weren’t even of a concern to him (still not replaced). When they moved our entertainment center they broke the 2 legs and didn’t offer anything for that, got paint on our shutters outside (while cleaning the brushes) and said he could paint them for $50 each. I’ve included photos of some before and after, the broken parts and issues, as well as the beautiful flooring job that was done (some positive stuff!). The paint used on the walls was water based so in our bathrooms the paint makes water stains when drips of water hit them (2 pictures included) After 6 weeks and over $15k later I’m very unhappy and I said that but nothing was done to rectify anything. Won’t recommend for a large job.

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  Response from the owner

  Hi Susan. I’m sorry about all the issues we had during the project but I did end up paying a lot more than what was originally scheduled but that’s not a problem if you want to arrange anything or would prefer if I call you? About my helpers it’s complicated to find good workers this days but my apologies for that as well. Once again sorry about all this issues and the last day I was out there I know I should’ve mentioned the outside window shutters and the tv stand. If you can give me a call or I can call you so we can go over and see what we can do. Thank you Susan! -Luis

• L

  Luis Nevares

  5.0

  Luis and his crew were very professional in installing our floors and shutters. We highly recommend them!

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