Lowe's Home Improvement
Timberlake, Lynchburg, VA

Lowe's Home Improvement Reviews

4.1 stars based on 1532 reviews

Featured Comments:

• K

  Kaylah Cobb

  5.0

  Tim the floor manager is AMAZING - literally 10 stars! He was so incredibly helpful; carried a large item for me and showed me where I could find other things I may need for my project in the future. He then carried the large item to the register for me, waited as I checked out and then carried it to my car and helped me get it in my trunk: all while chatting with me and being super kind. Thanks for making this experience a breeze Tim. I hope Lowe’s gives you serious recognition and a nice fat bonus ☺️

• K

  Kevin French

  5.0

  Great store with a great employee. Joshua helped me find the correct chainsaw blades for my Husqvarna Rancher. Thank you again Joshua. Love the name. Everybody needs a Joshua!!

• C

  CHUBBY DEE

  1.0

  I just watched an elderly couple try to retrieve a product they ordered from Lowe's. The product came in and it was finally determined that the product was put in a locker next to the shopping carts. The Lowe's employee walked with the couple to the lockers but they could not open it. The employee came back to the register and another employee asked " did they get what they ordered"? The employee answered " no, they could not open the locker". So the elderly couple went home without their item. I saw all of this and could not believe the employee would not get help so they could leave with their item. Please train employees on how to get access to lockers!!

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