Leonard Buildings & Truck Accessories
Williamson, Roanoke, VA

Leonard Buildings & Truck Accessories Reviews

4.6 stars based on 42 reviews

Featured Comments:

• J

  John Walter

  5.0

  Awesome Customer Service ***** Bobby (owner) went well.. ABOVE & BEYOUND !!! My Wildest expectations in helping me solve a problem, my manufacturer (LUND) wouldn't Do... Thanks Again ! I Will Buy From You Guys for Sure...

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  Response from the owner

  Hi John, thank you for posting your positive review. Our team here at Leonard is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

• D

  D.L. Seaman

  1.0

  Came in on a Saturday to buy a trailer. Found what I was looking for and went inside buy it for the cash price they were asking. Guy at counter said he could sell me the trailer, but could not let me take it because no one was there to handle DMV paperwork. Said man will be in on Monday. I go Monday to get the trailer and again no one was there to do DMV paperwork. Now the guy tells me he will be there on Tuesday. I am a business man and I really don't have time for this runaround. Gonna call today (Wed. Jan.13) before I go. If they tell me the key person for DMV is not there I will buy a trailer elsewhere. Have been a customer for over a year making payments on a 12x24 building and that too, can change

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  Response from the owner

  D.L., we are so sorry to hear about your negative experience with our Roanoke store. At Leonard, we pride ourselves on our customer's satisfaction and would like to earn your business back. Someone from our team will be reaching out to you today to discuss the matter further.

• M

  MomOf5Rugrats 1977

  4.0

  I have NEVER been in your place of business. My accounts are continuously getting hacked by an emotionally unstable woman my husband had an affair with. The police keep turning a blind eye to all of it and doing NOTHING! I am attaching her name to everything that she has done. She goes by the name Amy Smith. I hope the police will do something after her latest stunt. But, I am giving you a good rating due to the fact you guys reached out to me.

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  Response from the owner

  Laura, it is important to us that our customers are more than satisfied. If you give us a chance, we are intent on making you a happy customer and hope you will allow us to speak with you to discuss the situation that leads you to leave us this review. If you were a client of ours, we would like to investigate this issue further Please contact us so that we can resolve this immediately. Great things are happening at Leonard! https://www.leonardusa.com/contact

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