Kelly Roofing
14th, Naples, FL

Kelly Roofing Reviews

4.4 stars based on 83 reviews

Featured Comments:

• G

  Gloria Cahill

  5.0

  Jaime supervisor, was very patient and courteous. Entire experience was pleasant. The crew was on time and scheduling was easy.

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  Response from the owner

  Gloria, So glad that Jaime took great care of you and you were pleased with the crew! Thanks for the review and the work! Ken Kelly, President Kelly Roofing

• C

  Cassandra Britten

  1.0

  STAY CLEAR! (ZERO STARS) I would seriously question anyone who has given this company a positive review. The initial estimate process was seamless and professional. It was downhill from there. 1.) They drilled dozens of holes through my ceiling on the pool deck because they missed all the cross beams when attaching the roof. (How this got past permitting is beyond me) 2.) They were told to replace all the fascia and instead cut out 12" areas and replaced only those pieces and then corrected it by filling it in with caulk (it looks horrible). 3.) Allowed pieces of roofing tiles to fall in pool which clogged and burned up our pool pump. 4.) Left roof debris, nails and screws throughout our yard. 5.) Our house was completed repainted after the roof repair. Due to their lack of workmanship, we have tar bleed across the entire back of our home, which has stained all of the new paint, the new flashing and the pool deck. All of this costing us thousands in repairs. Just to reinforce the lack of integrity in the company, they are attempting to take me to small claims court for $1,489. PLEASE contact me before considering using this company.

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  Response from the owner

  Cassandra, Here at Kelly Roofing we are always looking for ways to improve so we appreciate you bringing these concerns to our attention. The experience of putting on this flat roof had a few more complications than could have been expected, and we are glad that a middle ground was established between us and an agreement was reached. It is hoped that in the future you give Kelly Roofing a chance to show you how much improvement has been made and how customer-focused a company we are. Ken Kelly President, Kelly Roofing

• N

  Nancy Bjork

  5.0

  Kelly Roofing did an EXCELLENT job. It is a pleasure working with such a professional company. They were fast and efficient. Their professionalism stood out with email communication detailing the stages of the work, they provided updates and pictures. They were on time and their follow up is excellent. The supervisor inspected and fixed a few issues quickly and actually went above and beyond the scope of the job! Refreshingly responsive and professional and I will recommend them to anyone!

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  Response from the owner

  Nancy, Thank you for the good review, glad that your Project Supervisor; Milton took great care of you! Ken Kelly, President Kelly Roofing

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