JOT Home Repairs, LLC
Lake, Stafford, VA

JOT Home Repairs, LLC Reviews

2.7 stars based on 7 reviews

Featured Comments:

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  Jasmine Bailey

  1.0

  I would never use this company for any services ever. I paid for them to replace a flat roof and repair damages caused by the water infiltration including patching where water may enter in the future and patching/replacing sheetrock and painting that was done. I also paid for them to notch, punch, and hang doors. Jenny (owner’s wife) submitted a quote after Tim (owner), outlined the work and the materials in August, I paid a deposit and work began in September. The issues immediately started. Tim walks the site for the quote but is rarely if ever found on site to review materials or quality of work. They quoted me for materials that I paid for, and used INFERIOR and CHEAPER materials. After I confronted Tim, he lied about the materials, I had to remind him that my boyfriend in fact was an architect and knew that the material in the pictures (I asked for status pictures at EOD) where not what was quoted. He never rectified this issue. My boyfriend and I had to walk the roof and have the workers fix quite a few issues that were scoped out and discussed as a part of the work including a CLEARLY distressed chimney that would have allowed for water penetration upon ANY rain. The roofers had to come back 3 times for the issues to be resolved. Tim? Once. The work inside of the house? Still not done. There are gashes in doors, My ceiling? covered in gray primer for THREE months and counting. Door frames? Split, cracked, and not fixed. I have called. I have attempted to reschedule. I have sent emails. Texted pictures and STILL have not heard back from them. Tim’s preferred way of working is to have you the customer GC and quality check the work – because he is not able to or willing to do so. In fact, he attempted to blame me for not correcting the work in real time, as if I am the foreman. You’re better off getting a bunch of “handy men” and throwing them in a room to do the work because that is effectively what Tim does. They will promise you the moon, and at the end of it you will have wished you never even asked them for the quote.

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  Stephen buckley

  1.0

  I hired JOT to do a door replacement and the first day of instillation they never showed up. No call no show nothing ! I spoke With Tim and he apologized for not showing up and promised they would be out the next day to do the install and showed up late. On top of showing up late his “worker” never showed up to assist with the instillation so the work was never completed. I cancelled they’re project due to the negligence and inexperience of Tim and this bogus construction company. It was easier having Home Depot install the door! I would not recommend this company to family or friends! STAY AWAY!

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  Alex Navarro

  5.0

  Had an excellent experience with JOT Home Repairs. I used them to seal our flat roof and install a new gutter. Tim was great at communicating exactly what was needed and did not try to convince me of doing unnecessary work. His wife Jenn was very quick to respond as well to any questions and both made sure that the work was done to my satisfaction. They were also fairly priced which is not always a given in the area. I would definitely use them again!

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