JB's Roofing, Inc.
Laurel, Caldwell, ID

JB's Roofing, Inc. Reviews

4.5 stars based on 48 reviews

Featured Comments:

• B

  Bryce and Rachel Perry

  1.0

  We used JBs Roofing to install a new layer of shingles in 2018. We were told that we had a 5yr warranty. In selling our home, buyer's inspector flagged the workmanship of the roof installation. We had a retired contractor review the inspection report as a favor. He agreed that the roof work had been sloppy and needed correcting. We reached out to JBs and forwarded the inspection report. Even with this, they denied that the roof needed work. Claimed the warranty was for two years and they would charge us for any updates. I cannot recommend any contractor that endorses sloppy craftsmanship and doesn't want to correct mistakes.

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  Response from the owner

  JB’s Roofing prides themselves on excellent workmanship and customer service and has been a successful roofing company for over 50 years. We never want an unsatisfied customer and we try our best to take care of any concerns promptly that may arise. Our office manager, Kim explained that the items the inspector called out on the report were not actually issues that needed repaired, but that there was some caulking that could be done and we offered to do that. Our company offers a 2 year warranty and if another warranty was offered, it is usually in writing. She offered to honor the 5 year warranty if you could provide documentation showing that was offered to you. Our office manager also offered to talk to the owner further about your concerns and see what he wanted to do, but we were not allowed the opportunity to do so and were told that you would hire another roofing contractor and then leave us a bad review. We were trying to resolve the issues you were concerned about when the communications ceased. The roof was not installed sloppy and had we been given the opportunity to discuss this with you further, we would have came out, put eyes on the job and explained the way it was installed & why the inspector had concerns. JB’s Roofing would have worked with you to resolve the concerns you had, had we been given the opportunity.

• R

  Raina Gabbard

  5.0

  I have used and referred JB's Roofing multiple times. They are very competitive with their bids and they do a good job. The last job was on one of my rentals. My long term tenant said they were very courteous. When I checked on the job they did a great job of cleaning up. I highly recommend them.

• R

  Robert Lindsay

  5.0

  I purchased a 25 year old home with the original roof in need of replacement. I had to pay for this myself so I got several bids with an eye for value. Ron's bid came in very competitive and did NOT require that I spend an afternoon listening to some high pressure sales pitch for an overpriced product. I selected JB's and am very pleased with the product and service I received. The scope of the work involved removal of all old roofing and underlayment and installation of a new architectural grade roofing system. The work was done quickly and efficiently, and they left my yard just as clean and neat as they found it. I would highly recommend them.

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