Jarvis Property Restoration
Mitchell, Petoskey, MI

Jarvis Property Restoration Reviews

3.6 stars based on 7 reviews

Featured Comments:

• J

  Justin Davis

  1.0

  Highly displeased with Jarvis. We've been working on a kitchen restoration for nearly 8 months now. Our contact at the company continually drops the ball in terms of doing the things he says he will do. Twice, including what was supposed to be our first meeting, I took PTO to stay home to meet with him only to have him not show up. By his own admission, he hadn't remembered. Every time he does come, there are a million excuses/reasons why something hasn't been finished yet. He'll say "Oh, I'm going to call 'Flooring Contractor' later today to see when he can come out here." And a few days will pass and I have to text and see what happened with the conversation. To which he'll reply "Oh, I haven't reached out yet, I'll give them a call and see what they say." He writes nothing down, and things fall through the cracks all the time. That's assuming he answers my inquiries at all. I've had to reach out to their customer service rep several times to try to get ahold of our project manager. For the record, both she and the actual people working on our kitchen have been courteous, professional and punctual. They're the only thing I can recommend about this company. Just today, I discovered that our project manager didn't order our countertops for our cabinets, despite having me sign off on the plans. He did that two weeks ago today, and he was going to "go over to Lowe's and order them right now." Well, he didn't. This isn't the first time something like that's happened. He sat on a change order with our insurance for weeks because he admitted he forgot it. We started this project when my wife was 3 months pregnant. We spent 2/3s of her pregnancy and now have a 2 month old baby without a kitchen, prepping food in our laundry room and using paper plates. Please, PLEASE consider a different company when you need work done.

• D

  David Hamm

  5.0

  I work for Jarvis Property Restoration and it’s a great place to work! My move to the Petoskey office has brought new challenges that the Jarvis family has been so supportive helping me grow as a professional! Family owned! Based in Michigan! Very progressive! Love working here!!! 866-4-Jarvis

• d

  dwanali

  1.0

  I am very disappointed today. As a company that has been advertising sanitation and helping clean essential worker vehicles during this pandemic, my support for Jarvis grew until one of the employees came to an essential workplace without a mask today. When I asked to please consider a mask, I was met with a fierce scowl. If you are going to set an example for our community, please follow the example you are asking your staff and others to do if you really do care about us.

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