Houston Roofing & Construction
West, Houston, TX

Houston Roofing & Construction Reviews

4.8 stars based on 191 reviews

Featured Comments:

• G

  Gustavo Solano

  5.0

  Houston Roofing & Construction was extremely supportive from the very beginning of our insurance claim process. Our insurance company had denied our claim initially, we then proceeded with requesting a second inspection by a different adjuster. Our project manager, Blake, was readily available to inspect our roof alongside the insurance claims adjuster. Blake did a great job pointing out the hail damage on our roof and our claim was approved. Houston Roofing & Construction was available to install our new roof within 2 weeks. During the installation, there was an area by our second floor window that had a metal pan that was not covered with our insurance. A supplemental claim was submitted and was denied by our insurance. However, Houston Roofing & Construction took it upon themselves and their GREAT Customer Service to make us happy and replace the metal pan at no cost. Throughout , the whole installation they were very punctual and very clean. We are extremely happy customers! Thank you Gustavo & Maria

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  Response from the owner

  This is so wonderful to hear, Gustavo! The insurance process can be difficult and we are so glad that Blake was instrumental in getting your claim approved - and replacing that metal pan. Please let us know if there's anything else we can do for your family!

• C

  Chance Amos

  5.0

  Excellent project management by Robert. From the time I initially called for an estimate to the time my roof repairs were done was much quicker than I expected. I had one minor concern after the job was finished, and they were immediately responsive and addressed my concern. This is the third roofing company I've used for repairs, and by far the best.

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  Response from the owner

  It is so nice to hear that you had a good experience, thank you. We strive to make you happy, and I'm glad Robert was able to take care of your concerns promptly.

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  Melissa Rosilez

  5.0

  Dustin provided great quality work a couple of months back, when I had a small leak from our roof. I called him last week when we were having the high winds and thought a few pieces of our shingles of my roof lifted due to the winds - he returned my call right away and was there the same day to assess - if there was any damage-he was able to confirm there was no damage, he showed me pictures- assuring me that all looked intact and there was no damage due to the wind. I felt at ease, with his knowledge and experience. He is very polite and his calmness and professionalism, kept me calm and I was able to put a smile back on my face. -I will always call Dustin when I have questions and concerns about my roof, as he has earned his trust with me - Thank you Dustin!

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  Response from the owner

  Hi Melissa, Dustin really appreciates your confidence in him! I'm glad he was able to make you feel better about your concerns. It's always smart to get your roof inspected after a storm; we are always here for you. Thank you!

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