HOMEfix
Academy, Colorado Springs, CO

HOMEfix Reviews

4.5 stars based on 184 reviews

Featured Comments:

• k

  karen Burkett-Ellis

  5.0

  We chose Homefix for our bathroom remodel after an unhappy experience with a kitchen remodel by another company. Because of that experience, we put in a lot of time searching for a company that would be with us before, during, and after our project. Homefix has been that company. From the initial in-home consultation, every step along the way to completion of our gorgeous new bathroom, the lines of communication were always open which helped to make the weeks-long duration of our project stress free and downright pleasant. Kudos to Griff and the team at Homefix for a job done professionally and done well. Everyone involved was courteous and patient with our many questions and concerns, which gave us such peace of mind. Homefix met or exceeded our expectations in every way. Their five-year warranty doesn't hurt either! We wholeheartedly endorse this company. Karen and Barry Ellis

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  Response from the owner

  Wow, thank you so much Karen and Barry. We're humbled. Thank you so much. I will share your feedback with the team. Please let us know if there's ever anything else we can do for you!

• W

  Will C

  1.0

  *Summary: call a handyman yourself unless you want Homefix to charge you a lot of $ in overhead* I spent nearly $500 on a job that took 20 minutes with a $20 part. I disputed that amount, and asked for details about the final price. I then got a call from my Homefix rep who called to tell me I was wrong, and gave me an NFL analogy about how you have to pay multiple people for one job. The moral I took away from that story is to cut out the middle guy next time. Got it - lesson learned. UPDATE: the repaired part went right back to broke on the first use. It seems I paid a high price for not great work. I have followed up with the company by requesting an itemized bill and a solution for the failed repair - awaiting their response. FINAL UPDATE: Got the itemized bill. Nearly $300 of overhead on a $480 job? I should have done more homework before hiring this company. The itemized bill was clearly rounded up to meet the full estimate amount from my original quote. By their logic, if they had actually done everything on the estimate I'd be paying much more than the estimate called for. This means that when they give you a quote it's a bare minimum of what you're going to pay, even if the work done is far less than estimated. They are certainly willing to charge more than the estimate, though. Not a fair deal to the customer. Their window guy came out and fixed it again (for free - so that's good) but made comments about how I need to be gentle with it, as if it was my fault. This was a waste of time and a huge source of stress for us during the moving process. I would not recommend Homefix to anyone.

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  Response from the owner

  Hi Will, I responded via email. We're doing our best to make things right.

• C

  Chris Sutherland

  5.0

  In an industry full of high demand and low supply, it’s hard to find a contractor who actually cares. Was our job free of delays and issues? No. But Griff, Cody, and the team had the integrity to make it right. It’s a tough time to do a remodel, but I wouldn’t recommend using anyone else. The work was high quality and they were honest and trustworthy. Highly recommend!

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  Response from the owner

  Thank you Chris! And thank you for your patience throughout the process. Enjoy the basement suite!

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