Heritage Construction Co.
Cherry, San Antonio, TX

Heritage Construction Co. Reviews

4.7 stars based on 49 reviews

Featured Comments:

• J

  James

  5.0

  Owned three different homes at different times. Each one required a roof replacement after a severe storm. Heritage Construction was by far the best. Erik DeAses managed turnkey inspection through replacement and punchlist. This was the most thorough and comprehensive installation of the homes we owned. He knows all the State compliance and insurance codes to assure you get transparency throughout the process. He also provided recommendations to improve energy efficiency of our roof, thus reducing the heating and air-conditioning component of our utility bills. You could say Erik and Heritage got you covered.

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  Response from the owner

  Thank you James, for the great feedback and review.

• S

  Samantha Pina

  5.0

  Was delighted to work with Erik, unfortunately my home had some storm damage (hail and wind) from the hail In May 2021. Erik came out did a inspection, showed me photos of the damage, provided me his recommendation, and guided me through the claims process. I was nervous at first because most people including myself a first time home owner didn’t know the process because I’ve never had to fix or replace a roof! So to say the least a single woman in San Antonio. I didn’t want to get taken advantage of. Erik was a god send, he was honest! Transparent! And easy to work with! He did what he said. Guiding me throughout the entire process. He answered my txt and calls EVERY-TIME! With the other damage on my property my out of pocket was even less then my standard deductible! He was able to provide me with better materials and shingles I would have received with the competitors that have knocked on my door here in the red bird ranch area. Defiantly recommend asking for ERIK! Not big box! Received better then expected customer service and a quality product! My roof looks great and the clean up was phenomenal!!!! THANKS ERIK AND THANKS HERITAGE!

• K

  K. Kopez

  2.0

  First, I have a "no soliciting" sign on the door and my bell was rung anyway. I spoke to the gentleman through the doorbell and only opened because my neighbor sent him by. After speaking with Erik, he offered to check my roof, since others on the street seemed to be in need of roof repair. I obliged and he discovered damage. Erik was nice, a bit of a fast talker but very professional. His plan was laid out and there were no hidden costs or gimmicks when it was all said and done, other than them not disclosing what the total cost was. I was told that I'd only pay the deductible and I actually paid less than that. After the last check was cut and the workers were finished, there was a lot of trash left in the yard and bushes that I have continued to come across a month later. Then I made the worst discovery.. Trash in my attic and damage to my AC unit. Clear dusty footprints and the unit was separated and had to be repaired. I contacted Erik and he said his guys told him that they never entered the attic, however no other workers have been to my house and I haven't even been in my attic until I went up there last week, roughly 30 days after they finished and that was because the heat hadn't been working on that particular unit. There was no resolution offered.. I don't care how nice the sales reps are, EVERYBODY needs to be professional and that ruined the entire experience!

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