Guaranteed Roofing & Gutters
Haines, Rapid City, SD

Guaranteed Roofing & Gutters Reviews

4.3 stars based on 12 reviews

Featured Comments:

• J

  Jordan Moser

  1.0

  This company completely committed fraud (or tried) on our insurance claim all they care about getting money from insurance and if they don't get from insurance they will actually invoice you for things they didn't do on your house. They put a roof and gutters on our house thats it and told insurance they painted our fence and replaced windows trying to get the money for those things. They even created a separate invoice for extra over head for windows paint. One other thing is they came out in the beginning to take pictures of damage and get an estimate (as our insurance doesn't do it them selfs) they would say one thing to insurance and tell us the exact opposite promising things would get covered.

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  Response from the owner

  Hi Jordan, we are sorry to hear that you feel this way. We are happy to go over the work that has been completed and invoiced. We have tried reaching out and have had less than amicable experience so far with you after one of our employees were insulted. Feel free to reach out to our office if you still feel there has been any miscommunication. At this point the roof, gutters and fascia are all that we were contracted for and is all that we have submitted an invoice to your insurance for. The insurance deemed the siding not damaged enough for replacement. Windows and fencing were never a contracted service. The work we were contracted to do has been completed, the funds have been released and the amount outstanding is owed by the home owner.

• H

  Hannah Iron heart

  5.0

  This company is definitely great and got the job done. I loved the fact Mikey was able to go into detail about everything and didn’t rush me through the paperwork like most companies do. I needed just about everything done to my house and they got it done without any problems. The crew was excellent and did amazing work. Tanner even stopped by to check on them, which I like because you don’t see that often. I highly recommend Guaranteed!

• R

  Rachel Raysby

  5.0

  Mike was amazing to work with! Very responsive, professional, and understanding with the situation I was in. High quality service and the end product is perfect. Anyone looking for any sort of roofing needs, reach out to Mike! He will work with you no matter what your needs are! Thanks Mike for the amazing work!

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