Excellence In Building LLC.
Gulfstar, Windsor, CO

Excellence In Building LLC. Reviews

4.8 stars based on 26 reviews

Featured Comments:

• A

  Angela Davis

  1.0

  I’m writing this today because it stormed again. I used this company to replace my roof four years ago. Dave Perez came to my home, gave his sales pitch of doing excellent work that he guaranteed for a lifetime. I chose shingles, we made plans for the roof which included replacing some decking and soffit, then he demanded a deposit of $2500. About a week later during the evening while I was at work Dave called me. He had forgotten which shingles I had picked, and had me chose over the phone based on the name of the shingle color. Ok, a little disorganized, but we all make mistakes. Before any work on the roof started Dave insisted on negotiating the repair reimbursement from my homeowners insurance because the adjuster had not included any funds for labor. He kept pushing the idea that I’d be able to get more money from my insurance this way. It felt like a little bit of a scam. When the work began it was timely, but there were a few issues. First, one of the roofers asked to use my bathroom. Second, a roofer asked if he could smoke marijuana on my back porch. So..I understand the work is contracted but when I told Dave about these occurrences he just laughed them off. Third, the contractor who replaced our gutters cut the wrong length and wanted to see if I was ok with that or should he come again the next day and put up the proper length. The part that truly makes me seethe is that I had specifically requested the decking be replaced (at $45 per sheet) in several areas of the roof prior to any work being started. Dave reassured me many times that absolutely this would happen because he wants to stay in business a long time and he guaranteed his work for a LIFETIME. So, the roof is replaced and I inspect it. The areas where there were prior water leaks and damage to the decking were still spongy under the roofing materials. I can literally see the roof move when I step down. I texted Dave, told him I didn’t think the decking had been replaced. He told me he personally knew it had been because he had been at the house and that some “give” is normal. Also, I requested an itemized bill. Instead, he pestered me with phone calls within days of the work being “done” and finally emailed my bill (not itemized, just a total amount due) after I requested it for the third time. It’s four years later. I removed the ceiling of my back porch and can very clearly see old water damage. My gutters are lovely. The workers removed the lids to some solar tubes and dropped in debris but never cleaned it out so I have “dirty” looking lights inside the house. The flashing around my chimney is poorly placed and it leaks every time it rains hard. I would run as far from this company as you can....guaranteed work that isn’t done and isn’t actually guaranteed, unprofessional behavior, and weird demands for money upfront and before any bill is received.

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  Response from the owner

  Mrs. Davis, I would be happy to address any warranty issues. We absolutely honor our labor warranty, but we do need to actually be notified of these problems. This is the first we have heard of any of the warranty problems, and we did your roof nearly 5 years ago. Our primary goal is to have a satisfied customer, we have done thousands of roofs and we try do our very best on every job. Over 90% of our jobs do pay our clients more due to insurance insufficiencies. It is our policy that roofers never cover rotted decking, sometimes decking has water stains but it does not mean that it is rotted. If the decking is rotten, the shingles will blow off because the nails won't stay in the wood. It is also our policy that the workers should never go in the house and certainly not smoke weed with our customers. We fired that entire crew immediately after learning about this. We are very strict that there is no smoking of anything on the job or even near the house. Your deductible is required as a down payment, this is standard operating procedures for my company, which is explained in the contract. The only out of pocket expense IS your deductible. Please call the office at 970-391-7935 immediately to address any warranty issues.

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  Jess J Gonzalez

  5.0

  David from Excellence in Building was professional, thorough and his ability to work with our insurance is to be commended. He always put our needs first and made us believe we were his number one priority. I highly recommend David and his team. I will work with them in the future. Also, Al, our project manager was Great! He and his team were excellent! They were all very productive and efficient! They were able to complete our roof tear-off & installation in one day. The entire experience was Exceptional!

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  Connie Reifschneider

  5.0

  We had four roofing contractors look at our roof, and the only one of them who said we had hail damage was David Perez. He took care of notifying our insurance company, the adjuster was here within days, and we are now getting a new roof and gutters and downspouts paid for by our insurance company. While David and his crew haven't begun the job yet, we feel confident they will do an excellent job. Thank you, David!

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