Diamond Touch Landscape & Construction LLC
Arcadia, Shelton, WA

Diamond Touch Landscape & Construction LLC Reviews

3.4 stars based on 5 reviews

Featured Comments:

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  Ruthann Anhorn

  1.0

  I do not recommend them due to the follow up service that we have been unable to obtain. Our warranty on the sprinkler system states it only stays active if we have our system winterized. After multiple calls to request it be done we could not get anyone to come out. The ONE TIME Rahid actually took our call he promised he would come out that afternoon and he did not do so. We have since then been Ghosted by his company, Someone called us yesterday ONLY because she somehow thought we were looking to have new work done. Once she realized she was not calling a new potential customer she told us that she would call Ragid immediately and have him call him right away. Guess what… dead air once again. I really wish I could give a better review for only the install as it would be a much better but sadly any goodwill I feel towards them has been wiped out.

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  Marie Sipple

  5.0

  I have never had this kind of excellence from any landscaper that my HOA or myself have used. Theresa, Rocky and Rohit are what anyone that is doing landscaping hopes for. They have great designs, their knowledge base is extensive, their response time is unparalleled. Theresa returns my calls, usually within the hour! Yes, I said hour and it's usually minutes but that's hard to believe no matter how true it is!! They are kind, respectful, considerate, courteous and true professionals. They always tell you their plant options based on your light, soil, etc. If you have no knowledge base with plants, like myself, they are life savers. You pick what you want before they purchase and they never start without pricing in writing and they are very close to the estimate. That isn't even close to what I've experienced in the past. Do yourself a favor and hire these people. I cannot recommend them highly enough to reach the level they deserve. They are totally amazing.

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  Brian Hardie

  1.0

  My elderly mother had a wooden fence installed. After they "completed" the job we found several issues. Such as warped boards, gate not installed properly, and on section of the fence started coming down due to not being secured to mounting brackets. They came back 3 times over the course of a month and still did not fix every thing. We attempted to call numerous times over the next 2 week's to get the job corrected. We're told by the person answering the phone that the owner was on another line and would call us back but never did. Through chamber of commerce employee finally got action. Would not recommend them for this type of job.

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