Deer Park Roofing, Inc.
Marret, Louisville, KY

Deer Park Roofing, Inc. Reviews

4.7 stars based on 34 reviews

Featured Comments:

• J

  Joe Dadof7

  1.0

  Contracted to have gutters inspected and replaced. We had scheduled to be out of town and told them as such, then they wanted to do the job while we were gone. I don't think so...Then when they arrived, they did not complete the contracted work but billed for work that was not performed. After multiple attempts to contact them about revising their invoice or completing the job correctly, they did send someone out to attempt correct the problems, while we were not home. They still billed for downspout work that wasn't done correctly and I fixed the extension they added to one downspout, because it was installed on the wrong one and I didn't want to wait for them to come back again. Gutters still leak, despite a revisit by their team. They left shards of guttering, nails and hangers scattered around my house foundation and driveway. I was told this was something that they had issues with in the past due to subcontracting the work to another party, so apparently they don't do the work with their own employees? They discounted the bill for downspouts and I have paid in full, despite not being satisfied with the work performed. I would not recommend their services to anyone, based on my experience.

  ---

  Response from the owner

  We have tried reaching out several times to have our Residential Operations Director speak with you and address any concerns you may have, but have received no response. Please give us a call at 502-636-0621 so we can get this taken care of. We're very sorry for any inconvenience.

• J

  Jake Hobbs

  5.0

  These folks are great! Travis Johnston helped me with inspection, came out and assisted me while my insurance inspected for damage (which helped me cover the costs for my roof), and got me squared away on getting my roof replaced in a real timely manner. 10/10 would recommend.

  ---

  Response from the owner

  Thank you Jake! We love to hear about our customer's great experiences. We look forward to working with you again in the future!

• K

  Kevin Lega

  5.0

  Called with water issue around chimney. Chase climbed on roof and identified the issue and came up with a plan to address and correct. Steve and Damonta came out and spent 8 hours removing, repairing and replacing shingles, siding and flashing. Came up with solution to keep water flowing so there is no resting water. Shout out to the team at Deer Park for correcting the issue before this became a massive expense.

More reviews (2)