Collar City Concrete LLC
8th, Troy, NY

Collar City Concrete LLC Reviews

4.6 stars based on 10 reviews

Featured Comments:

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  MARK OSGANIAN

  5.0

  Collar City Concrete is the only call that you want to make for all of your concrete needs. We have worked with Jim and Jen for over 6 years and they are the only ones that we call when we need concrete work. From start to finish their crew are always professional and courteous. Jim has so much pride and passion in his work and it shows in every job that he and the crew complete. It’s nice to see a company that takes so much pride into what they do.

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  Response from the owner

  Thanks Mark - we appreciate that. You guys are also great to work with!!!!

• S

  Sarah

  1.0

  Very sloppy and unprofessional work. My seven month old 8k deck is cracking, chipping, and crumbling away! It was lumpy and uneven when installed. The color started to fade after the first time it rained hard. There were random women hanging out around the job site during installation, they sat in my garage smoking cigarettes and drinking what I hope was soda. Cigarette buts and empty cans were left everywhere. The company is saying the damage is from salt, however they never told me not to put salt on it, and we barely salted at all this winter yet the deck is destroyed! Something obviously went wrong with how it was installed. I went with them because their estimate was low, lesson learned! They are refusing to do anything. I am currently seeking estimates for repairs. Please don’t use this terrible company, they should not be in business!!

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  Response from the owner

  Sarah - We did not refuse to do anything. My husband came and looked at the patio and determined that repairs are not an option. It is very clear, just by looking at it, that salt has destroyed your patio. It was put down and just sat there..... Anyone that works with concrete will be able to see that right away. You are insistent on a refund for something we did not cause. As we discussed, we are happy to work with you to replace the patio, but we cannot do it for free. The patio was poured and stamped properly. The color is actually mixed into the concrete, in the truck, so the rain would not dull the color. The only women that would have been on the job site would be myself, as an owner, or our daughter. We did not receive any correspondence from you until February 25th. If there had been this many issues, I would think I would have heard from you sooner. Our crew certainly DOES NOT drink while working and as a small business owner it upsets me that untruths can be insinuated on the internet. We have been in business for almost 15 years with stellar reviews year after year. If our work was less than adequate, we would have been out of business a long time ago. We explain to all of our customers that salt WILL destroy the concrete. We even go as far as explaining to people, HOW to shovel the patio in the winter. In addition, the fact that concrete does require some maintenance along with common elements that cause issues with the concrete is written on our estimate/contract. I certainly don't like having an unsatisfied customer and I'm sorry that you are, but we cannot take the hit for something we in no way caused.

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  Eric Valerio

  5.0

  Mr.Strope and his crew were professional, neat and attentive. They did amazing work in a timely fashion and meticulously neat in cleaning up after. I would highly recommend thier company to anyone looking to have concrete work done.

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  Response from the owner

  Thank you Eric! Enjoy that Patio & Driveway:)

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