Builders FirstSource
Hastings, Eau Claire, WI

Builders FirstSource Reviews

4.5 stars based on 17 reviews

Featured Comments:

• J

  John Goodman

  5.0

  Chad from sales was incredibly helpful. He was able to answer all of our questions and took the extra time to make sure we had everything we needed. A+ service

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  Response from the owner

  Hi John, thank you for taking the time to provide us a review and share your feedback. We are very happy to hear about your experience and how helpful Chad was; we will be sure to share your comments with him. Thanks again, we look forward to working with you for any of your future building material needs! —Nolan

• B

  Brian Jaeger

  2.0

  Quoted 1-2 weeks to get product, but took 6 weeks for it to arrive. Poor communication. Ordered 20% more product than I needed and charged me 25% restocking fee to return the extra.

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  Response from the owner

  Hi, Brian - I am very sorry about the miscommunication on your order and the return. Our goal is always to provide top quality customer service and be as responsive and proactive in our communication as we can for all of our customers. I would enjoy the opportunity to discuss this more with you to see if we can remedy the situation and, I hope, ultimately earn another chance at your business in the future. Many Thanks, Chris Rose General Manager

• A

  A Dhanoa

  5.0

  Very nice loader including office staff, keep this spirit on. Good Luck

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