Builders FirstSource
Riverside, Grand Junction, CO

Builders FirstSource Reviews

3.9 stars based on 23 reviews

Featured Comments:

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  Cristopher Hogan

  5.0

  This place has the best customer service in the valley. Everyone is knowledgeable and happy to help. They have quality products and help you with anything you need for your project big or small and their prices are competitive. Brook took great care of us and we couldn't be happier.

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  Response from the owner

  Hi Cristopher, thank you for leaving a 5-Stars review at Builders FirstSource. We continuously strive to serve you better. We are glad that the our knowledgeable team members provided you with excellent customer service. We are happy to see you were able to find the building supplies needed for your project. We look forward to serving you in the future! Best Wishes.

• G

  Glen Chadd

  1.0

  I ordered windows from the guy that I was working with when I ordered my framing pack back on Jan 6th. As of last week they will not be here at my new house until April 21st. I have electricians coming soon, plumbers are scheduled within the week, insulation will soon follow and then drywall. As we all know electricians can't do their work without windows and doors. They guy I have been working with has not returned most of my calls or text, has not followed through with things he has promised, won't return messages and has still yet to come measure doors or even give my a straight answer on when he will be here. My overall experience has been less than satisfactory.

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  Response from the owner

  Hello Glen. Thank you for taking the time to reach out. We sincerely apologize that you had a negative experience with our customer service and. Our goal is to offer excellent service to our customers and we are sorry that you have not receive that. We are sharing this feedback with management for further review. In the meantime please feel free to reach out to our Customer Engagement Team at 844-487-8625 or [email protected]. Thanks for your feedback and we hope you have a great day!

• O

  Oribellyohhs

  5.0

  Excellent business to work with for your building needs! Mr. Stanko is kind and very knowledgeable and the perfect guy to help you along! Thank you Steve!

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  Response from the owner

  Thanks so much for leaving us a 5-star rating, Oribell Yohhs; it’s truly appreciated! We are so happy to see that you were able to find the building materials needed for your project and that our team members Mr. Stanko was able to assist you. We will be sure to pass along your kind words. We greatly appreciate your business and hope to see you again soon.

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