Artisan Roofing & Guttering
27th, Kansas City, MO

Artisan Roofing & Guttering Reviews

5 stars based on 32 reviews

Featured Comments:

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  David Niebruegge

  5.0

  After my roof received hail damage, I was referred by a friend to Artisan Roofing and Guttering. Both the owner, Matt, and his salesman, Mike, were very friendly and professional. Both they and their installation crew were very knowledgeable and experienced. They handled all of the claim paperwork with my insurance company and made the whole process easy. They were a pleasure to work with and I would recommend them to everyone.

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  Response from the owner

  Thank you David for the kind words. We have some of the best customers and really enjoy taking care of you guys.

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  Sherrie Dick

  5.0

  Artisan Roofing and Guttering installed new Guttering on our home today and it looks great! They were prompt, friendly, and very professional. The old Guttering was full of dirt and debris, and after they finished the installation they cleaned up everything and even moved my flower pots back in place. I give them 5 stars!

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  Response from the owner

  Thank you Sherrie. We appreciate the positive feedback.

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  Debra Powell

  5.0

  The crew chief on our gutter replacement job, Shelby, and his assistant, Christopher, did a fantastic job with great customer service. I wanted the extensions on the downspouts adjusted in various ways as they went through garden areas. Shelby was very helpful with this. The third man on the crew was, unfortunately, rude when I wanted one of the extensions moved in the area where he was working. The gutters had been removed a month before when the house was painted and I did not remember exactly where it should go. I said I needed to go find an old picture of the house to see where it was supposed to go. He was very impatient and said I was wasting his valuable time as he was getting paid $75 an hour. Later, Shelby fixed it. The manager apologized profusely when he heard about it and said The rude man was a temporary employee. Overall, I am giving five stars because Shelby and Chris were great and the manager did apologize. The gutters look very good. They were very thorough with cleanup also.

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  Response from the owner

  Thank you for the positive review Debra. The fella you are referring to was let go the next morning. We take the way our customers are treated very seriously. We have a core group of people that work here who understand the impact a bad attitude can have on a job site. We have ZERO tolerance for it. Thank you Shelby and Chris for doing things the Artisan way.

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