American Standard Roofing
Tech, Farmington Hills, MI
- Phone:
- +1 248-350-2323
- Website:
- https://www.americanstandardroofing.com/?utm_source=gmb&utm_medium=organic
- Address:
- 37788 Hills Tech Dr, Farmington Hills, MI 48331
- Hours:
- Thursday8AM–5PM
- OPEN NOW
- Reviews
- Map
Services
American Standard Roofing Reviews
4.6 stars based on 224 reviews
Featured Comments:
J
Jim Smallegan
5.0
This company is great! They responded very quickly and did an amazing job with installing vents and repairing my roof. Dave was super nice and professional. While they were up on my roof they also blew out my gutters. They exceeded my expectations. I will definitely use them again and highly recommend them to others.
Response from the owner
Thank you so much for the kind words and great review. Please do not hesitate to reach out should the need arise again.
S
Stuart Eavenson
5.0
The bid to roof my house was low pressure. There was a system that allowed me to send questions that occurred to me the next day. Those were responded to by phone and a scheduled date to do the work was made The materials were delivered the day before work would take place. The work crew arrived on the scheduled date and time. The need for replacement of plywood on my roof was explained, along with the additional cost, before that step was taken. The job was completed in one day. The cleanup was thorough. An impact took place on a piece of aluminum siding, over my garage door, where the dumpster has been. The crew chief returned the following week, without my having to call, to replace the damaged piece. A very close color match.
Response from the owner
Thank you for taking the time to write us such a lovely review and give us a 5 star rating. We aim to please our customers and stand behind our work. Please do not hesitate to reach out should the need ever arise as we are here for you.
E
Eric Plotkowski
2.0
I requested a quote from American Standard Roofing for replacement of a flat roof on my home. This quote came with $150 service fee which would go toward the roof. Upon receiving the quote I had responded promptly with additional clarification questions and never received a reply after several attempts. Ultimately I went with a different company to replace my roof due to this lack of responsiveness, however America Standard was very prompt and responsive to collect their service fee. Edit - ASR reached out and provided an apology for the unresponsiveness. I appreciate them reaching out to build on the experience. Thanks to Zach for the help.
Response from the owner
We apologize for any miscommunication and we have moved forward to refund your $150. It is always our goal to treat all of our customers like family.
More reviews (7)