Vertex Roofing
Broadway, Phoenix, AZ

Vertex Roofing Reviews

4.5 stars based on 40 reviews

Featured Comments:

• D

  DebbieSilvia Walker

  5.0

  Vertex roofing (Phoenix) did the metal roof installation for our home. The representative drove down to Tucson and patiently detailed the complete process for the metal roof installation and why it would be our last. Due to COVID and a custom color choice for the metal, our wait time to start the project was several months. However once the crew arrived the process went quickly and the team was extremely efficient, professional and courteous throughout the timespan needed to remove the existing mission tile and custom fit the new metal roof. I highly recommend Vertex.

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  Response from the owner

  Thank you so much Debbie! It was so great working with you and looking at that picture all I can say is WOW! Great choice!!!

• R

  Robert Savard

  5.0

  If you are looking for a metal roof these are the guys - this is ALL they do. Had a great experience with the salesman Alex, field rep Jim and office staff Lori. Our roof was in bad shape and while Vertex couldn't get to our house immediately, they did tarp our roof pending the install. The crew removed the old shingle roof and did a great clean-up job. The metal roof was installed professionally and long before promised. Our home looks better, has increased in value and we couldn't be happier!

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  Response from the owner

  Thank you for taking the time to share your experience! We appreciate you and your trust in Vertex to deliver the roof you wanted!

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  Eric Striegel

  5.0

  I've had nothing but the best experience with Vertex Roofing from start to finish. I was interested in getting my house re-roofed with a metal roof so I submitted a request through Home Advisor as well as called several roofing companies in the area. Shortly after submitting a request, I got a friendly yet professional call from Vertex who helped answer questions and set up an appointment for an estimate. I was very impressed with Alex from Vertex who came out to walk the property and discuss the details of size/cost, etc. He gave a thorough presentation of the product and answered a ton of questions I had. I was highly impressed. After our initial appointment, I decided to have other roofing companies come provide their estimates for a comparison. I was quickly faced with impatience, unprofessionalism, and incorrect quotes/estimates from every other company that came out. After some time and thought, I decided to hire Vertex to take on the job. Alex helped work through some modifications to the initial contract and was always quick to respond to questions, etc. Fast forward 6 months to install time, I got to coordinate installation with Jim who was very responsive and informative. On the first day of install, I got to meet the foreman Robert and his crew who were super friendly and personable. I could immediately sense their level of professionalism and etiquette. They were careful to protect all of the equipment (AC unit, pool, deck, heater, etc.) prior to getting up on the roof. After delivering the roofing material, I noticed that the metal panels were not the agreed upon size on the contract agreement. I mentioned it to Robert and he immediately reached out to Jim. Jim personally called me to sincerely apologize for his error on ordering the wrong size panel. I truly respected his honesty and his determination to "make it right". He did everything he could and somehow worked his magic. He made some calls and was able to expedite delivery of the correct material the next day! The crew worked quickly but thoroughly. Each day I came home from work, Robert and the crew would give me brief updates and were happy to take a look at some problem areas such as a rotted fascia board I noticed. Robert took this on and made the repair promptly. When the job was complete, Robert gave me a quick tour up on the roof and chatted about maintenance advice, etc. The crew cleaned everything very thoroughly including any loose nails or screws that fell. Overall, I was highly impressed with Vertex and the beautiful new roof that I have. I highly recommend them and would definitely use them in the future!

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  Response from the owner

  Thank you for taking the time to share your experience working with us! It is even better when one of our company core values, "Do the right thing", comes shining through as we navigate a project. We are elated that you had such a great experience.

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