Universal Roofing & Contracting Inc.
Venango, Philadelphia, PA

Universal Roofing & Contracting Inc. Reviews

4.3 stars based on 56 reviews

Featured Comments:

• A

  Alisha Brown

  2.0

  When I scheduled the estimate for breezeway roof and gutter service, the receptionist was courteous. The roof inspector, Joe Taylor was on time and empathic towards my roofing needs. The initial day the roof was to be serviced was delayed due to a snowstorm. Joe called and told me someone would call to reschedule. Well, unfortunately that did not happen. Several days after the service delay and right before an important work virtual meeting, I got a knock on the door. It was Universal Roofing. I was not notified of the rescheduled date. The roof was snow covered and frozen with ice. They shoveled the roof and used a torch to melt the ice... AND MY Internet wires! The roofer did not bother to move the wires that were loose with plenty of slack. Due to the damaged internet wires, I had no internet service and as a result no virtual work meeting. My boss informed me that since I could not work (I needed internet service to work), I had to use personal leave time. Thank God Verizon replaced the damaged wires the following day at no charge. But still, I had to use personal time and for a day had no internet service at my home. The elbow portion of the gutter was replaced and hopefully will not need follow up services to repair the chalk. However, there is now standing water on the roof near the slant and that bothers me. I did not have standing water on the roof prior to Universal services. I hope this does not create a ponding problem on the roof in the future. Some of the water does not slope down as if used to, and I must wait for that water to evaporate. Overall after several weeks that included heavy rain, the breezeway roof has no leaks and issues were resolved in a reasonable amount of time.

• E

  Ernie Tedesco

  5.0

  This is the 2nd home we had Universal Roofing & Contracting, Inc. install and I cannot be more happy. 4 months later and the roof is without issues. My neighbor went with another company and it took them 8 days and they fired them. Universal was here at 7 am and were finished by 3 pm. Same size roof. I cannot tell you how happy my wife and I are with their work. We are moving again and hopefully we do not need a new roof right away, but if we do we will be using Universal Roofing.

• R

  Ryan S

  5.0

  I had roof damage after a hurricane came through and needed a whole new roof because of the age of the old roof. Joe Taylor was extremely helpful and professional through the whole process - he gave me a fair quote and helped me deal with the insurance company once we signed the contract. He was always available to help with any questions I had. The team came out and totally replaced my roof in 2 days - this included removing 5 layers of old roof going back to cedar shingles. These guys are pros, I had a great experience with Universal and would definitely recommend them.

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