United Construction Solutions LLC
Landmark, Arnold, MO

United Construction Solutions LLC Reviews

4.3 stars based on 8 reviews

Featured Comments:

• R

  Ron C

  1.0

  I hired united construction solutions to perform fire restoration services for my home. Initially the project manager appeared he'd be able to help get my family back in our home, but after he looked at my insurance policy he saw an opportunity for his company to make more money. My experience was the equivalent of going to the mechanic to get tires and leaving with a new muffler that you didn't need in the first place. They took advantage of the situation and gut my kitchen and did not touch the room with the fire then had the audacity to ask for more money before touching then room with the fire. I am assuming the five star reviews were made by family members. My situation when from bad to worst dealing with them.

  ---

  Response from the owner

  We always appreciate any customer feedback as it helps to highlight the success and sometimes identify mistakes or unforeseen issues. Regarding this particular customer, this negative review is completely unwarranted and should be deleted. We professionally canceled the contract with the customer for several reasons. We patiently waited for a month past the agreed payment date so we could collect the second payment, that the customer was withholding. After we spoke to his insurance company and realized we were the 5th contractor involved on this claim, it became apparent to us we had to verify funds were even available. This customer is currently being investigated by his insurance carrier for insurance fraud due to the misuse of insurance proceeds. The customer filed negative reviews online only after we canceled the contract due to the customer missing three scheduled appointments to make the second payment. We always work hard to make sure all our customers are happy and satisfied. We do wish the customer and his family the best of luck in getting their home repaired.

• C

  CHRISTINE GREIFE

  5.0

  Matt, Chris, and all the folks at United Construction Solutions were a lifesaver when my home was damaged by my upstairs neighbor's overflowing toilet. They were prompt with returning calls, and always had answers for my questions or concerns at any time of day. They willingly took on my insurance company and fought for me when the company tried to undersell the damage and completed the whole project including demolition, drywall, and flooring beyond my expectations. They made sure that everything matched and looked better than it was before and paid attention to the little details that makes a house a home. Any concerns I had were always handled excellently and in quick fashion. I would definitely recommend United Construction Solutions and Matt Laiben for any of your water damage needs!!!

  ---

  Response from the owner

  Thank you Christine for the feedback.

• C

  Christine Jankovich

  5.0

  We had our roof replaced by them a few years ago. Recently we noticed that there was some staining and small leak on our kitchen ceiling after a couple very heavy downpours. They honored their warranty and were able to find/fix the issue. They also did a great job repairing the ceiling and matching the paint.

  ---

  Response from the owner

  Thank you Christine for your review. We will always keep our promise to our customers. It is because of you that were are successfully in business. Thanks, Management

More reviews (2)