Treasure Valley Exteriors, Inc.
Cherry, Meridian, ID

Treasure Valley Exteriors, Inc. Reviews

4.8 stars based on 377 reviews

Featured Comments:

• J

  Jim Gentry

  5.0

  So let me first start off my saying that not only was Ricky absolutely fantastic to deal with in our simple interactions, he really stepped up when it came to all the complexities involved in navigating the actual insurance claim, working with both our carrier, but also more importantly our Son-in-law. He helps us manage all of our business dealings, and Ricky was more than accommodating! Sales & Customer Service He took the time to patiently, and thoroughly satisfy every request that we served up his way, provided great peace that we weren't just dealing with the next run of the mill flake contractor that was just interested in closing the deal. The value brought during the roof inspection to highlight the areas of damage, and working with Insurance adjuster, and supplemental process to make sure that not only was the issue addressed, but the entirety of the situation was mitigated and we were made whole by the Insurance Provider. I know that our son-in-law hit him with a list of 30+ questions and to-dos to satisfy before we proceeded, and Ricky answered all with absolute professionalism, and responsiveness. When it came time to execute the paperwork, there were a couple mistakes on the document from the backoffice, and a simple phone call to point them out, and a quick return of the corrected document brought resolution. Workmanship & Quality Control The crew that showed up was on time, remarkably thorough, and incredibly fast. You can tell they're pros, were not any more disruptive than the process itself requires. Pre-work walk around the property, and post-installation review upon completion confirmed zero property damage, and a gorgeous roof! Incredibly happy with the work ethic, and communication throughout. They said what they did, and did what they said!

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  Response from the owner

  Thank you Jim for the kind works and excellent review. Ricky works hard for his clients and cares deeply about his customers. We appreciate your business.

• R

  Rebecca Leinberger

  1.0

  DO NOT USE THIS COMPANY. I saw a few bad reviews before hiring them but I thought there were more good than bad so I’d I hired them anyway. I should’ve listened to my gut. These pictures are what $15k will get you with TVE. I hired Treasure Valley Exteriors because I wanted the siding of my home to look like a professional did it. If I wanted it to look diy I would’ve just done it myself. But here we are FOUR MONTHS since the project was started on my 1,300sq/ft home and it’s still incomplete while they continue to ask for payment on our “completed” project. This is after having to consistently call and send pictures of areas that need fixed after they “completed” the siding job, or “completed” the paint job and are asking for full payment. One week after painting our window framing outside it’s peeling. We no awning on our front window that they took down tour now won’t replace it. They never acknowledged that they broke off every one of our exterior outlet covers. They didn’t seal/weather proof our wood work until we asked them too. I could keep going but I won’t. The workers that TVE hired out have been very pushy. TVE as a company is so disorganized, NEVER on time, and has left me feeling like just dollar signs to them. These pictures are what our house currently looks like even after I’ve had to have them come back and replace multiple broken boards. I have finally filed a complaint through BBB after months of trying to call directly to have our project completed and STILL they responded with zero desire on their end to help us.

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  Response from the owner

  Thank you for the feedback. we stand ready to correct any defects.

• J

  Jeff Couch

  5.0

  I reached out to multiple contractors before choosing Treasure Valley Exteriors. Most prices were actually pretty close but I went with them for the customer service more than anything. They were 100% on time for all appts. They answered the phone or a return call happened quickly. And they assisted me with the insurance process as my roof work was an insurance claim. Ricky made everything quick and smooth. For the work. They had the full roof completed in one day (actually 3/4 of a day) and the work looks very good. Super happy with this company and recommend them.

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  Response from the owner

  Thank you Jeff for the kind words and review. We greatly appreciate your business.

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